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"Great staff"

"The light in the room was horrible. Couldn’t see to part my hair. The bulbs in the room couldn’t have been more than 40 watt. It’s an old hotel ,with one of the best locations in Sante Fe, with underground parking that needs to be undated. Turn ons in the shower were reversed. Sink dripped. Vanity area was tiny. Needs another mirror. Other than that, it was ok."

"I didn’t visit the pool or the bar. The staff provided minimal effort. It is not a leisure resort by any means. It’s more of a motel feel. I had a suite and it needed to be updated in every possible way. It was very incredibly dark, even when all lights were on and the blinds open. I will not stay here again. I booked the hotel as it was away from The Plaza area, to have freedom of self parking. The location was fine."

"Very nice"

"3 blocks walk to The Plaza. Clean, spacious rooms, pleasant & pretty patio. Free parking. We were very pleased."

"Kid friendly and hotel staff is so great. Happy hour super cool"

"Lived up to the price. Beautiful setting with excellent amenities and very high quality food and service"

"Rooms were clean. Pool was broken, wish we had been notified ahead of time ,my kids were so disappointed. The elevators were down, there was a lady stuck in the elevator next to our room!"

"Overall things were pretty good but the laundry staffs pretty loud. You can hear them down the hallways and into the rooms"

"Our shower leaked and left a huge puddle on the bathroom floor. The lights turned themselves off at awkward times. There was no chair or bench or desk in the room. While the lobby is beautiful, the staff quite pleasant, and the rooms nicely decorated and very clean, the amenities are lacking and the maintenance leaves a lot of room for improvement. I stayed at the St. Francis many years ago in the most luxurious, beautiful room I'd ever slept in. This current incarnation was a huge...