4/10 แย่
BARBARA, St thomas
เดินทางกับคู่รัก
13 เม.ย. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
The location was good, the pricing was good, and it was very clean, but the site fell short in almost every other category. The section we were in was very new, but seemed very diy. The layout was very awkward and seemed like an afterthought. The lighting was terrible. Cute fixtures for task lighting, but lacking in overall lighting. There was a clothing rack, but no closet. The bathroom was spacious and clean. The bed was comfortable, but broke when we sat down to take off our shoes. We looked under the mattress and found missing slats; a couple were loose and came out when we sat on the foot of the bed.
The kitchen was under construction. We submitted a breakfast request upon check-in and were told it would be delivered and placed in our fridge. When we got back later that day there was no breakfast. We called around 9:30 to say we wanted to turn in, if it could be delivered in the next half hour we'd appreciate it. It never came. We left the next morning before the front desk opened and never received a callback.
We called in the morning when there was no water. We called both the front desk and the emergency number. We never received a call back. It was fixed when we got back. No notice or explanation, and breakfast was delivered.
The breakfast was decent, except one half of the English muffin in the breakfast sandwich was too hard to eat, in both of our sandwiches.
The TV had 2 remotes and a satellite, but the instructions and channels didn't match.
BARBARA
เข้าพัก 2 คืน, เมษายน 2026
