Search Hotels Near North Alabama Railroad Museum, Huntsville

"The staff member that helped us check in was very rude, I am currently a year younger than needed to check into a hotel room and I didn’t realize until after I had already booked the room. So I called the hotel before I came and they had told me it was no problem, just to bring someone who was over 21 to check in, which I did, but when I arrived, the staff member that was standing at the desk started off very rude and aggressive, when I told him that I was there to check in, he said, “No you’re not, you’re not old enough.” I then tried to explain to him, that I knew that, and that I had called up there to explain the situation and when I told him that I had brought someone with me to check in, he then directed his rudeness towards that person and told them that he couldn’t do that. Thankfully there was another staff member there who helped us and was very nice and got it all situated. Very poor customer service."

"Staff was amazing!!"

"I have no complaints on this property . "

"Wasn't the best place to stay, outside had people doing drugs. Wasn't the safest place to stay even though the lady at front desk was nice. Just didn't feel comfortable staying there even though I checked in. I ended up leaving and staying at a different hotel with friends who had room at the embassy "

"Breakfast I didn’t eat but others with me did and they said it was ok minus fruit ran out"

"The staff was friendly except for one person who worked 3/29/26 around 10pm. The beds and towels were very clean and comfortable. Parking was easily accessible and felt safe. Other than that, it was a pretty terrible stay. My moms friend checked in the day before me. The person working the desk gave her my room number before I checked in and WITHOUT my permission. Anyone claiming to be my relative could have inquired and put me in an unsafe position and that is my biggest concern. My safety should be respected and my permission given before my room number is given to ANYONE besides myself. The room was really just a shell to sleep in. One of the two beds didnt have a comforter. There were TV wires everywhere. There was no trashcan in the bathroom, which as a female, should be mandatory. There was an old smoke detector on the ground in the bathroom. It didnt appear to be from the bedroom because there was one there and there wasn't a place for it in the bathroom. There was not a Do Not Disturb sign so we had to go down to get one. Both of our keys stopped working the day before check out so we had to go down again. We had an iron but not an ironing board. The breakfast bagels were like cardboard and were not great at all. "