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"Excellent breakfast, very nice staff."

"Was clean, didn't smell weird and was exactly what we were looking for, just a place to sleep while our home was being repaired, no complaints at all."

"Good place. I’d stay again."

"Cute place. Antiquey Excellent breakfast!"

"Ok beautiful hotel but somewhat strange. You are not close to town yet there is no bar area or restaurant in the whole place? Exceptional decorated lobby and many areas to get together but without food/bar just not used by anyone in when we were there. You felt like you were in a quiet spa not a hotel. They do serve an excellent breakfast though."

"Loved the 2BR suite with 2 bathrooms- great for our family of 4. The pool was on the smallish side but clean and heated. The hot tub was great! Kids enjoyed the gym as well"

"Clean room and well-maintained area. Easy parking in and out. Close to all Great Barrington and Berkshire venues. Helpful and courteous staff."

"Okay place to spend a night but don’t expect any service. This place uses remote “staff” to run the joint. I called the “desk” around 6:30 pm with a request. Got a call back around noon the next day, when we were well on our way. No soaps, no shower cap. Only plus was an urn of good coffee in the otherwise empty lobby. Not much for $160 or so."

"Clean, good for solo traveler not so much for a family."

"Nice room with great TV services and WiFi and even a pool"

"This is a large inn in a remote rural area. I spent three nights in the inn. My biggest complaint is the food service. There’s a restaurant affiliated to the Inn. The food options are very limited. I ordered six chicken wings and found out inside the wing is cold and the wind is not even fully cooked. It took them some time for the replacement. This time they did it right."

"Clean...cheap and comfortable bed"

"The beds are comfortable but the room was dirty - hairs in the tub and on the carpet, the cleaning staff isn't equipped with vacuum cleaners and it shows. I think the property could be easily improved"

"Clean room. Arrived late."

"The property was great with friendly and helpful staff and food was excellent. Will definitely return. Great location to explore the area."

"Extremely friendly and helpful staff upon arrival. Provide great insights on local restaurant opportunities, and included a five star breakfast. Highly recommend!"

"Old facility, needs refresh throughout"

"Beware, The Brooks Motel is a misrepresented, virtual-only motel that doesn't warn it has no front desk or in-person check-in. This concept only works if the tech and the people behind it work, They didn'.  Upon arrival, I had to call, what sounded like, an overseas call center, find a random Expedia email, and fill out an online form. Then I waited 15 minutes for a room code that never arrived. After calling back, the agent's emails failed to reach my email, so she had to text me the info....