8/10 ดี
jorgina
เดินทางกับคู่รัก
30 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
The staff were great and friendly. The room was big and very clean with all amenities. The gardens were so beautiful and well kept. The breakfast was excellent and service was great. Easy parking. The view is magical.
On the downside we’re the outside pool and the spa. The outside pool tiles were very dirthy at the water level. The stairs on the deep end are lose and very unsafe.
The spa was being used as and indoor pool by guests and they were NOT WEARING the required he’d caps that we were tolled had to be worn. I reported this to staff but did not see anything being done about it. So we and some other guests were made to buy caps to use in the spa but others were not. Also, families using the spa with children were using inflatable tubes as if it were a regular pool. The water was cold and not the posted temperature and 80% of the jets did not work. There did not appear to be proper supervision of the spa area. This was very disappointing as the cost of a stay there is expensive and should be properly maintained.
I would think twice in staying there again as the outdoor pool and spa is one of the main attractions I consider.
jorgina
เข้าพัก 2 คืน, มิถุนายน 2025