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"We cannot recommend this place more! An amazing stay! The staff was incredibly kind and the amenities were amazing as well! Prior to arriving they offered a free bus pass to get around town and that was one of the best features yet! It helped us getting around with ease, especially to and from the train station. The restaurant that is attached to the hotel is also amazing! Could be some of the best risotto I’ve ever had! If you’re looking for a perfectly clean, kind, and helpful place to...

"We travel a lot but we have never seen such a nice staff anywhere. Shayan is a sweetheart and extremely nice and helpful. My son was sick and one of staff went out of her way to make kitchen make a soup for him. You don’t see these kind of stuff often. Thank you to all the staff.!"

"Lovely hotel. Definitely enjoy dinner on the terrace at their restaurant and tour the castle museum."

"The hotel is located in a great place. Thun is a gem The staff was extremely helpful. We will be back."

"Wonderful property just outside of Bern. Very clean and comfotable room. We had a huge balcony on 3rd floor room. Staff super helpful on how to get to places by public transportation- tons of buses and trams. Food at hotel restaurant was very good, but pricey compared to other cities in Europe. Defintely great hotel for the price."

"Nous avons passé un excellent moment au spa de l’hôtel c’était très reposant. L’hôtel est raffiné et magnifique, la Lounge est confortable et donne envie de s’y installer pour lire ou bavarder tranquillement. La chambre était spacieuse et bien pensée. Nous avons bien aimé"

"Great location, traffic was a little loud in the evenings "

"Avoid this hotel. It’s located on a steep uphill, making it very difficult to reach if you’re traveling with multiple suitcases or young children. The elevator wasn’t working, so we had to carry all our heavy luggage up to the top floor. The room had no air conditioning. It was extremely hot, and opening the windows for fresh air only filled the room with bugs. For the exorbitant price they charge, this hotel isn’t worth even 10% of the cost. I would not recommend staying here."

"It was a very relaxed atmosphere, the staff were kind and respectful to English speaking guests, all guests. The property is beautiful by the lake. It was quiet and relaxing. We loved it!!"

"On a eu un problème avec le bouchon de l'évier de la salle de bain. Il est rester bloqué et le staff n'est venu le débloquer que 24h plus tard... autrement c'était un bon hotel"

"This hotel was excellent"

"Had free water dispenser right outside our room, cold, still or fizzy - a life saver in the hot weather we had. Room was clean and staff very polite and helpful."

"Due to my late arrival and early departure, I did not interact directly with staff, only through messaging. However, they were VERY attentive and super helpful. The room and facility were clean and organized. It’s not the newest place in the world, but is very well kept and quite charming. I had absolutely not complaints. With the recent heat wave, the fan that was in the room was a welcome treat! Thanks for a very pleasant stay!!"