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"rooms are clear and staff were very friendly breakfast t buffet was so good"

"Overall it’s good hotel and near to beach . We can enjoy Sunset or sunrise here ."

"I was a bit worried leading up to the trip about how to get there but they had some pretty good instructions on their website. They have a free shuttle that comes to the Shuzenji station about every hour or 2 (timetable is on their site) so all you need to worry about it getting to Shuzenji station which you can figure out using Google Maps. Once there, their instructions say to exit the station, go out and around the 7 eleven, and all the way down to the 8th bus stop. You’ll know you’re at the right spot because the sign will literally say the bus stop is for this hotel. It’s a coach bus so you’ll be able to fit any large or small luggage in the undercarriage. Check in was quick and easy. We got to our room which was not too far by walk but they have a shuttle going around between the Marriott and guest house every 20-40 minutes. This is basically out in the wilderness so expect some bugs and flys, etc. With that said, our room was very clean and really could not find any bugs inside the room for the 2 nights we stayed. The private onsen was amazing and relaxing and we could actually see the top of Mt. Fuji from our room in November when it’s cooler so less clouds. Limited in the things you can do there but we came to relax. Food was just okay, kaiseki dinner is a traditional Japanese tasting menu essentially but wasn’t for us personally. Breakfast buffet is what you expect. Overall, pricey but relaxing stay. Would recommend for those looking for private onsen."

"Everything about this stay was perfect. Property and room was very clean and beautiful and the onsen was scenic and beautiful as well."

"I had booked this hotel thinking it was standard, but it was Japanese style: tatami floor, floor mattress, and no private bathroom (shower). The room did have a toilet, sink, closets, tv, electrical kettle, etc… yet despite not having my own shower was not a big deal. They offer bathhouse: very clean, spacious, with multiple pools (hot water) cold tub, sauna and even an outdoors onsen! Overlooking the river! Fall asleep sleep to a running river, and waking up to it was so soothing. The staff was friendly and helpful, overall i had a fantastic stay and would book again. "

"We got a suite with a private jacuzzi on the balcony - the view was great, but the place is falling apart a bit. The tub was leaking in places and had a slime-y residue inside, and multiple floorboard soft the balcony were rotted through and gave way underfoot. The photos here aren't quite reflective of the property's current state. Even in the public onsen, the windows are covered with salt on the outside, obscuring the view. Beautiful place and the food they serve was good, but some updates are much needed and we felt a bit gipped. "