They shifted us to a different hotel and that hotel was smelly, no service, no cleanliness, no proper bathroom.
Expedia didn’t pickup our calls. Manager threatened us to cancel the booking. The manager misbehaved with my family and we had no others option but to call the police.
Excellent hotel, very clean, spacious rooms, very friendly staff. ...great location. ..plenty of toiletries and clean towels. ..
No problems with WiFi or cable TV. ....the only minus for this hotel would be lukewarm shower, but I would definitely recommend and stay here again. .....terrific experience
Average hotel. Rooms are of medium size. Room is clean enough. Bed sheets / towels need more cleanliness. Room service is very limited. No hot water. Getting food is a challenge if you checkin very late. since it is beach side, need to walk 5 minutes from parking.
This is just an ok place for a low bufget stay near the beech.Hotel is close to the beech and lots of restaurents nearby.Room was clean and bed was ok.Bathroom needed some attention with hot water facility.Hotel staff was good.
Our originally booked room was small, dark and downstairs in a noisy part of the hotel. When we arrived, the clerk offered us a room upgrade for 1000 rupees (around $20CAD) per night.
The upgraded room was great, on the second floor with a big window and ocean view and a large private balcony. The upgraded room looks like the hotel photo we saw on the Expedia page - the originally offered room does not. We were totally happy with the upgraded room - it was just 50% higher than the price we had budgeted for.
All in all, though, we loved the location and the room was totally comfortable.
Staff were friendly, mind it I didnt have too many requests...get to know the staff there a bit and they can be of massive help with things around and even further....they have local knowledge and they will help u out if u r going to varkala.