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"Stayed many times over the 3 years my son has been at UEA. Normally very good. Unfortunately the most recent was a little disappointing mostly due to the room I was allocated. I booked an executive single based on a previous stay in one of these rooms however the nicer rooms are actually only the doubles. It isn’t made very clear that an executive single purely means a slightly bigger bed. There’s nothing really executive about them (or room 15 anyway) whatsoever. In fact the room looks...

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"

"Enjoyed the lunch"

"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

"Clean and tidy little hotel within very close walking distance to downtown Norwich. No frills or amenities, but worth the money. I would stay there again."

"Great overnight stay for my sons birthday, we ordered take out & used the pool for hours"

"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."

"Great hotel with awesome views of the football stadium! We’ll have to return to watch a game!"

"There were a few little problems (tv, bad odour from sink) but the staff very helpful and friendly. Location is great!"

"The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money"

"Lovely friendly staff, always remembering that I stayed before. We get the room we have requested. We order a vegetarian roast which is outstanding, food delicious and hot. Plenty of parking. Depending where the room is you can hear the traffic going past in the evening & mornings but overall alovely stay. That's why we keep going back and also you have a choice of breakfast part of the deal."

"My favourite East Anglian hotel - recently refurbished, just as friendly and welcoming. As usual there were all sorts here, it's a proper 'local' - good food, good beer, good cheer! Lots of interesting opinions - all topical issues covered and easily overheard. The bar has two tellies now, and I enjoyed watching the end of an ODI (Sri Lanka won), and then some Happy Valley with mein hosts. I thoroughly recommend anyone to stay here (as long as you can do stairs), it's reasonably priced, the...

"There was more parking spaces when we got there late, the receptionist was very helpful she explained where the restaurant was and the bar where we can now order food if we are hungry which we were, because the restaurant was closing. The rooms were very clean, breakfast was nice dinner was excellent depending on your choice. Overall friendly staff and my stay was enjoyable. Plenty of leaflets on were you want to go and see."

"The location was great for our needs. Very clean and tidy and the staff were lovely. Very helpful. Great gym. Some of the golfers were rather noisy late into the evening and early hours of the morning but overall a very pleasant stay"