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"The hotel is decent but the staff response time was not good. Breakfast was good here. The wi-fi was not working at all. Overall the hotel is okay yo staff at but the service and amenties need upgrading."

"Garden centre next door for afternoon tea "

"i really enjoyed my stay and everything is nice in the room except the mattress."

"Unfortunately, upon arrival, it became immediately apparent that the property bore little resemblance to what was advertised, and the experience caused significant distress to my family. On arrival, the front of the hotel appeared derelict and closed, with no visible signage, no other guest vehicles, and a police van parked outside. After driving around the side of the building we eventually located the reception entrance, however we were alarmed by groups of intoxicated individuals loitering around the entrance, and we did not feel safe even parking our car. As we entered the hotel, two police officers were leaving the premises, which further heightened our concerns. Despite these issues, we proceeded to check in and went to view our allocated rooms (319 and 325). While walking up to the third floor, the corridors and stairwells had extremely strong and unpleasant odours. Upon entering the rooms, the following issues were evident.One room had a broken shower, with the shower head wrapped around the bath taps One room smelled strongly of cigarette smoke The rooms felt unclean and poorly maintained The rooms were clearly not representative of the photographs advertised on Expedia I returned to reception to request alternative rooms. Unfortunately, only one alternative room was available, which we gave to our daughter as she felt extremely unsafe. While returning to our car to collect our luggage, we encountered a visibly intoxicated woman with blood on her clothing"

"I think It was amazing (over average) but I think there needs to be more tables in the breakfast buffet.Also the chef was very unhelpful for example a lady in front asked if she could have a fried egg without the yolk, and the chef said no.The lady asked why and he said he was too busy to cook.Then she asked when he will be free, he said never. And walked away,"

"This is such an amazing hotel, with nice size swim pool, sauna, steam room, very large gym, and a jacuzzi. Staff are great, really helpful and attentive both in the hotel restaurant and the gym area."

"We enjoyed our stay the hotel is a bit tired needs some improvement. Meals were delicious"

"This would probably have been a totally fine stay except there was about 50 members of the same family staying there, maybe 75, and their kids were marauding round the hotel leaving trash, upturned chairs, broken glasses etc all over the place. The bar was a no go area because they'd taken over, so loud. Not enough staff to police the bad behavior or clean up and the parents were doing nothing. Pool was absolutely rammed and not a place my kids wanted to hang out - tiny and busy, despite booking a slot. No fridge in the room! Wouldn't stay again."

"Very comfortable bed and nice breakfast. Overall great experience, would definitely recommend and use again when needed "