The customer service was excellent. The individual went out of his way to get me a room on a bottom floor for a handicap person. He was incredibly helpful and very kind. The room was clean, including the hotel amenities very impressed. Thank you for the great da
What a terrible, old, and dirty hotel—do not book it under any circumstances. The person at the front desk was extremely unpleasant. The other guests looked like homeless people. It is very dangerous and dirty.
The staff were very helpful during my stay, particularly Ryan at the front desk. I'm hard of hearing in one ear, and he was very kind and respectful. Unlike most hotels, Red Roof Inn does not charge a crazy pet fee, and that added to the convenience of the trip. A cat showed up on my porch a couple weeks ago. I've been in the process of getting him healthy and was able to bring him along with me. There was a small deposit, and it was returned upon inspection of the room after the stay. I'd recommend this hotel to anyone traveling around the Newport News and Williamsburg area.
เข้าพัก 2 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Savannah
5 ก.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time.
This was my second time staying at this location and I'm definitely planning on staying again in the future!! Room was clean, staff is Awesome, especially The gentlemen at the front desk, Ryan. I am happy with my choice and would definitely recommend The Red Roof inn to anyone who asks.