The front desk staff were very accommodating. The “accessible room” we reserved was not completely accessible -there is a tub with handrails -but we needed a roll-in shower instead of a bathtub. The front desk staff tried to help find another room, but there were none available. Also, our room had not been cleaned very well. It’s a large room with a kitchen which is nice. Overall, I’d say the property is pretty clean and fairly nice.