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"Excellent for a fast night, inside the actual airport still very quiet and everything needed for this quick stop."

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"Lovely staff and amazing service! Will come again."

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"The lobby of the hotel was fine. When we walked into our room it smelled musty, we turned on the AC in hopes it would help but the AC kept turning off every couple hours (i woke twice in the night to turn it back on). The pillows were very very thin. The tv connection was poor and kept freezing every couple mins. We were woken at 4 am to the alarm of the hotel and there was no apology or any explanation in the morning until we asked. There’s a shuttle to and from the airport that’s 5 pounds a...

"We stayed here overnight as our flight was delayed and arrived near the midnight. There is a shuttle at Gatwick platform 9 (south terminal) that will take you to this hotel for £5. The check in was straight forward and easy. The room was super clean with comfortable bed and quiet. Highly recommend for any overnight stay and easy access to Gatwick."

"Great meal deal"

"We were able to check in early with a payment of 79 pounds but the room was not what we paid for. Some of the furniture was broken. The reception was unattended for a while. The food in the restaurant was fine and the breakfast was full English from 6 am which is great when catching an early flight. The location is fantastic, being right in the north terminal at Gatwick."

"Excellent airport hotel. Newly refurbished, quiet. Left refreshed."

"Great location right in the middle of Epsom race course, breakfast was nice and continually topped up. Only improvement to be made would be to add a swimming pool."

"Nice hotel, convenient for Gatwick."

"Nice pool. Lovely place to stay before a flight"

"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"Room was lovely, but really could do with some air-conditioning as it was unbearable to sleep in the heat, the fan supplied was pretty much useless. The staff were fantastic and made us feel welcome throughout.. The only downfall is we had children in the room above us who were constantly bouncing a football! Would I return again? Yes but there needs to be a stricter policy about children."

"The location is kind of isolated but it was convenient for a location closer to the airport. We arrived by Uber and were worried about getting an uber for our early departure the next morning due to its location but the hotel offered to arrange a taxi with preferred rates (£20 cheaper than the Uber we had just paid for) nice, clean, large rooms!"

"This hotel needs a complete overhaul- very dated, tiny rooms, short of staff and poorly trained when they do turn up. Bedroom over crowded with furniture so you literally have to climb over things to move around- windows don't open, tv doesn't work- very expensive for the quality provided"

"Room was nice, I didn’t have a child with me but the lion king books & cuddly toy on the kids bunk beds were cute. Hotel was nice, breakfast was fine for being included, with coffee, although coffee art needs work. Although the room was nice, the room we stayed in 101, was slightly disappointed with the fact I had a walkin washroom and not a bath, and the fact that the staff all hang around by the fire exist about 10 steps from the room and have zero respect for the room. They were laughing,...

"Room was not in a great condition, decor was tired and grubby. Outside was unkempt and unloved. Facilities were OK, but as we were not spending a lot of time here it didn't bother us."

"Beautiful property, bed was comfortable, shower was lovely However, stain on the carpet, hair grips on the floor - wouldn't deter me from staying again (just need cleaners to pay more attention 😉)"