Accor Hotels hotels in Newcastle-upon-Tyne
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Top Newcastle-upon-Tyne Hotel Reviews
Royal Station Hotel
6/10 Okay
"The rooms don’t look like they are on the photo whatsoever so we got a shock when we got in there, lovely staff especially Amber who compensated us due to our room not being ready and the pool being closed as that’s the only reason we came to the hotel. Other staff very kind aswell"
Village Hotel Newcastle
10/10 Excellent
"Overall a good stay with ample parking and good breakfast."
Ramada Encore by Wyndham Newcastle-Gateshead
10/10 Excellent
"All good lovely hotel in a good location"
Dakota Newcastle
10/10 Excellent
"Absolutely faultless stay as always, how this is not 5 star I do not know, best hotel in Newcastle situated in a perfect location on the beautiful river Tyne. ⭐️⭐️⭐️⭐️⭐️"
Grey Street Hotel
6/10 Okay
"Basic room, bathroom and bedsheets were clean but bedroom was very dusty so clearly hadn’t been cleaned properly for a while. Can hear footsteps and water running from upstairs rooms over night, I woke up 3 times over night due to footsteps in room above and I am a deep sleeper usually, but I guess that’s to be expected in an old building. Overall okay stay for the price paid, staff were nice and good location to metros/ bars!"
Four Points Flex by Sheraton Newcastle
10/10 Excellent
"Great location and value for money"
Sandman Signature Newcastle Hotel
10/10 Excellent
"Great!"
The Vermont Hotel Newcastle
2/10 Terrible
"Shower facilities - they don’t provide conditioner -when I tried to use the shower it was either scalding and the temperature didn’t alter with the controls, or no water at all came out from the shower head, only the bath taps - so couldn’t shower at all during the stay Lifts One of the lifts was out of order during the stay for refurbishment which left long queues and delays trying to get the lift down with the one functioning lift - on several occasions I had to walk all the way down, including in my heels for the party - as the lift had an alert that said overloaded. I could hear other guests on upper floors experiencing the same frustration and all having to walk down the stairs. One of the reasons for choosing the Vermont was to celebrate on the rooftop bar prior to my friend’s event - I had to leave the hotel and walk through cobbled streets to find a lift to reach it - again this was clearly due to refurbishments but with this kind of inconvenience customers should either be alerted prior to booking about disruption or the rate offered reflect the below-standard experience. Service I tried to book a rooftop bar table through reception and they said there was no need, but when we got there I was told that was incorrect and I did need a booking - luckily they managed to squeeze us in. I paid over £200/night and put in a request for a 50% refund at reception to reflect my poor experience when I checked out - three weeks later I’m yet to receive anything"
Malmaison Newcastle
8/10 Good
"Parking was very convenient and well priced"