โรงแรมและที่พักในนิวเบิร์ก ไฮท์ส

"This is an historic property. I was here a few years ago and it was a bit sad. But new management came in and updated the property. I only had a little trouble working the bath faucet, otherwise everything was perfect."

"Know when you’re going there that you need to ask for room service. I could not get my room cleaned. My towels were either placed on the desk or on the toilet seat. No coffee replaced, no soap and shampoo replaced. The one morning I went down for breakfast they weren’t open and then when they did openthe coffee was cold, sausage was cold, not impressed. The complementary coffee they have in the lobby. It’s cold. The machine didn’t work, and the area was nasty. The first night I was there my...

"Unsure why this place got such a high guest rating. It was extremely gross. Took a shower and felt dirtier after, somehow. Luckily, we only needed to be here a few hours before a flight. "

"Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. "

"No breakfast included, small cafe off of lobby. One bed in room was very unstable/not usable. Small TV. "

"Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

"Yes"

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"This is a very clean motel. I was very impressed and the beds were very comfortable."

"Clean room"

"The room was clean, bedding and linen were great. The windows were painted over with an opaque paint, so you couldn't see anything outside, which was very strange. The hotel itself was in a great location close to the airport and easy on access to the freeways heading into downtown Cleveland. Their free breakfast was the best. Good selection of pancakes, muffins, toast, bagels, yogurt and then hot food of eggs, potatoes, sausage, oatmeal, etc. Also great hot coffee. I enjoyed my stay. "

"The overall condition of the building an amenities just felt run down and outdated. No option for queen beds so my husband and i had to share a double which was definitely not ideal and wasnt comfortable. There was trash in the can when we checked in, no toiletries provided at all. Not many channel options, paid extra for a balcony and the furniture was janky and outdated and the carpet was old and stained. I stayed at this property about 7 years ago and it has definitely (unfortunately) gone...

"Room is not as per expectations "

"There was visible mice crawling around in the lobby of the hotel. Countless stains on the carpet in the hallways. The floor tiles were peeling and loose. The room was run down with stains over the chairs, leftover hair in the bathroom, fuzz on the glass, and food crumbs on the tables. If I were Hilton, I wouldn’t want my name on this place. "

"The room was small, but clean and comfortable. The staff was incredibly helpful, helping me to figure out the public transportation system to get to a concert on an extremely busy weekend. The breakfast is minimal, but has enough basics to get you through and there's a Bob Evans less than a minute down the road if you want something more. I also appreciated the reasonable rates when several other hotels had significantly raised their rates for the weekend. Would highly recommend this hotel and...

"This particular looking to end was a great value for the price. The front desk was very helpful, the breakfast and coffee great, the exercise amenities were surprisingly good, and I appreciated the free parking. Cleanliness was so-so with some hair in the tub but I can live with that."

"Todo bien comodo "

"Front desk was amazing and so friendly. Great price for a clean and spacious room! "

"As a solo female traveler, I felt completely safe at this hotel. As some other reviews I’ve seen imply, the property is a bit worn. There was some staining on the comforter but I felt that everything had been washed and was clean. Check out Cozumel Mexican Restaurant next door for great food!"

"Very nice hotel with fabulous staff & a shuttle to the airport. I enjoyed a great dinner from the restaurant there. I was very satisfied with my stay & will be recommending it."