Dear Laura, We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 review. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

Dear Linda, Your 5/5 review fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to welcome you again and provide another outstanding experience.

Dear Alexa, Thank you for choosing us and giving us a perfect 5/5 review. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

Dear Lisa, Thank you for your recent stay and for rating us at 3/5. Your experience matters, and We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.

Dear Karin, Thank you for choosing to stay with us and for sharing your positive experience. Your 5/5 review means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Thank you for the great review!

Dear Joe, Thank you so much for the positive review. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

Dear Omer, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Dear Ayesha, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely.

Dear Chantal, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Express New York City Times Square. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Warmest Regards,Laurie MiskoArea General Manager

Dear Jeanluc Picard, We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 rating. Your feedback is important to us, If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

Dear Armando, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 score means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!

Dear Maria, Thank you for bringing this to our attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.We hope to welcome you back to an improved stay.

Dear Donna, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope to welcome you back to an improved stay.

Dear marlon, We are happy you chose Holiday Inn Express New York City Times Square. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting city. We are sorry for the dissatisfaction you experienced with our breakfast, we will share this with our food and beverage team. We enjoyed having you as our guest, and we hope to see you again soon.Warmest Regards,Laurie MiskoArea General Manager

Dear Sarah, We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited. It is always encouraging to receive positive feedback from our guests. We enjoyed your description of your time with us and the excellent service you received from our staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear Vera Lyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn Express New York City Times Square. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

Dear Holly, Thank you for taking the time to review our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Thank you for the great review!

Dear Bobby, Thank you so much for the positive review. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

Dear Chris, We appreciate your choice to stay with us and for sharing your thoughts through a 3/5 review. Your feedback is important to us, If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

Dear Shemeka, Thank you so much for the fabulous review. We really appreciate your stay and sharing the word about us. We can't wait to welcome you again and provide an outstanding experience.

Dear Tatsuki, Thank you for sharing your review. Our guests' satisfaction and comfort are paramount, and we understand the importance of a reliable key card system. Please accept our apologies for any inconvenience you faced during your stay. It wasn't enjoyable to read that we did not meet your expectations. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Warmest Regards,Laurie MiskoArea General Manager

Dear Sherece, We are incredibly grateful that you took the time out of your busy schedule to post a review. We hope to have you back with us soon!

Dear Loraine, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced. We take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed.

Dear Caroline, We are so happy to hear that you enjoyed your stay with us, and that our clean rooms and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

Dear Andre, Thank you for posting a review of your most recent stay at our property. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable.

Dear Stacey, It is nice to read that your stay with us was enjoyable on many levels. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. However, we apologize the heating system was not working perfectly, but we are glad that our maintenance team fixed the issue to your satisfaction. We value your business and hope to have the opportunity to welcome you back on a future visit.Warmest Regards,Laurie MiskoArea General Manager

Dear Francois, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, scores like yours are truly rewarding. We’d love to welcome you back soon, so don’t be a stranger. Thanks again!

Dear MARK JOHNIE, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Holiday Inn Express New York City Times Square. We'd love to host you again someday for yet another unforgettable visit.Warmest Regards,Laurie MiskoArea General Manager

Hello Judith, Thank you for bringing this matter to our attention. We sincerely apologize for the billing discrepancy and the inconvenience it has caused you. We understand the frustration you must feel, and we are committed to rectifying this issue promptly. Management team has been notified, and I will personally investigate the matter to ensure a swift resolution. We will contact you directly to gather more information and provide a suitable resolution.

Dear Prabal, We appreciate the time you have taken to post a review. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We strive to improve with each and every stay and we hope to welcome you back to an improved stay.

Hello Gisele, Thank You for posting a review of your most recent stay at our property. You choosing to stay at our hotel means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out.

Dear Run, Thank you for posting a review on your recent stay at our property. We’re sorry the elevators was full. We’ll strive to do better by communicating high traffic times. We hope to welcome you back for an improved stay.

Hello Evelyn, Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the elevator that need updating. We hope to welcome you back to Holiday Inn Express Times Square.

Hello Elizabeth, Thank you for taking the time to leave us a post of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!

Dear Kevin, On behalf of our entire team, we apologize for not providing the hospitality you deserve. We are also sorry for not meeting your expectations regarding our dining services. We appreciate you sharing your concerns; please know we take your feedback seriously and will use it to improve our guest experience. We hope you will give us another opportunity to show you our dedication.Warmest Regards,Laurie MiskoArea General Manager

Dear Guest, Thank you for sharing your recent experience at our hotel. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We hope you give us another chance to show the improved stay.

Dear Mike, We are flattered by your generous review of Holiday Inn Express New York City Times Square. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to New York.Warmest Regards,Laurie MiskoArea General Manager

Dear John, Thank you for sharing your recent experience at our property. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable.

Dear Jana, Thank you for posting a review on your recent stay at our property. We strive to improve with each and every stay and your feedback will help us do so. We hope to welcome you back soon.

Thank you for your review. We truly apologize for the inconvenience of the elevator.

Dear Marcos, Thank you for your review. I’m sorry to hear you had a frustrating experience at our property, but I really appreciate you bringing this issue to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Thank you for a great review. We have made a note of your comments, and we will take action to improve our service.

Dear Wilda, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards, Valerie Abad- Assistant General Manager Holiday Inn Express

Dear Monique, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards, Valerie Abad- Assistant General Manager Holiday Inn Express

Dear Luis, Thank you for the wonderful review of Holiday Inn Express New York City Times Square. We are thrilled to read about your stay and how much you enjoyed our location and room’s comfort. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again on your next visit to New York.Warmest Regards,Laurie MiskoArea General Manager

Hello Takeshi, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Your comments about the room key lock are important to us and we want to prevent this problem from happening again. We will have our Enginering department take a look into this. Thank you and we look forward to welcoming you back in the future.