Dear Glyn,Thank you for sharing your positive feedback about your stay during the Christmas Eve-Boxing Day period. We're delighted to hear that the gentleman at reception was helpful and contributed to your positive experience.If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your feedback is valuable as we continually strive to enhance our guests' experience.Thank you for choosing our property, and we look forward to welcoming you back on your next visit.Best regards,Tejas AdelkarHotel Manager

Dear Rachael,Thank you for sharing your feedback about your recent stay. We're delighted to hear that you found our location fantastic.However, we apologize for any inconvenience you experienced with a cooking odor in your room. Your comfort is important to us, and we regret that this aspect of your stay did not meet expectations. We will address this matter internally to ensure a more pleasant experience for our guests in the future.If you have any additional comments or specific suggestions for improvement, please feel free to share them with us. Your input is invaluable as we work to enhance the overall guest experience.Thank you for choosing our property, and we appreciate your understanding as we strive to make necessary improvements.Best regards,Tejas AdelkarHotel Manager

Dear Simon,Thank you for your trust and for choosing to stay with us whenever you are in New Plymouth. We greatly appreciate your positive feedback and are thrilled to hear that our hotel meets your expectations in terms of both standards and convenience.Providing a comfortable and convenient experience, including complimentary parking, is our goal, and we're pleased to know that we've been successful in doing so for you.If you have any specific comments or preferences that could further enhance your future stays, please feel free to share them with us. We value your input and are committed to ensuring your continued satisfaction.Thank you for being a valued guest, and we look forward to welcoming you back on your next visit to New Plymouth.Best regards,Tejas AdelkarHotel Manager

Hi Paul,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our property to be great value for money, and that our central location met your needs. Providing excellent value and a convenient location are important aspects of our commitment to guest satisfaction.If you have any specific comments or suggestions on how we can make your future visits even more enjoyable, please don't hesitate to share them with us.We appreciate your choice to stay with us, and we look forward to welcoming you back on your next visit.Best regards,Tejas AdelkarHotel ManagerQuest New Plymouth

Dear Hanspeter,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our location ideal and our rooms spacious and modern. Providing a comfortable and convenient environment for our guests is a top priority for us.We apologize for any inconvenience you experienced regarding the limited information provided during your stay. We understand the importance of clear communication and will work to improve in this aspect.We also acknowledge your feedback about the breakfast arrangement. Your comments are valuable, and we will review our processes to ensure that breakfast delivery is more timely and flexible to better meet our guests' needs in the future.Your feedback helps us improve our services, and we appreciate your input. If you have any more specific comments or concerns, please feel free to share them with us.Thank you for choosing our property, and we hope to have the opportunity to serve you better on your next visit.Best regards,Tejas AdelkarHotel Manager]

Dear Peter,Thank you for sharing your thoughts with us. We appreciate your feedback.We are delighted that you had a much more enjoyable experience at Quest. Your satisfaction is of the utmost importance to us, and we look forward to welcoming you back on your next visit. Your kind words reaffirm our commitment to providing a pleasant and memorable stay for our guests.If you have any further comments or specific suggestions for us, please feel free to share. We are here to make your stay as enjoyable as possible.Thank you for choosing Quest, and we can't wait to have you back with us.Best regards,Tejas AdelkarHotel ManagerQuest New Plymouth

Dear Annabelle,Thank you for sharing your positive feedback and for choosing Quest New Plymouth for your stay. We're thrilled to hear that you loved your one-bedroom apartment, the view, and the abundance of sunlight. Providing a comfortable and enjoyable environment for our guests is of utmost importance to us, and it's fantastic to know that your stay lived up to your expectations.We appreciate your kind words about our owners and their accommodating approach to your needs. It's our aim to go the extra mile to ensure our guests have a memorable experience.The personalized touch with your names appearing on the TV is a small gesture that we hope adds a unique and welcoming touch to your stay.Thank you for your recommendation, and we look forward to welcoming you back to Quest New Plymouth in the future. If you have any specific comments or suggestions, please feel free to share them with us.Best regards,Tejas AdelkarHotel ManagerQuest New Plymouth

Dear Andrea,I want to extend my sincere apologies for the issues you encountered during your stay at our property. Your feedback is incredibly important to us, and I'm sorry to hear about your experiences.I'm concerned to learn about the noise from the fridge in your room. This is certainly not the level of comfort we aim to provide, and we will have our maintenance team inspect and rectify the issue immediately.Regarding parking, I'm sorry to hear that it was a challenge due to limited availability. We are continuously working to improve our parking situation, and we appreciate your patience and understanding.As for breakfast, I'm disappointed to hear that it did not meet your expectations. We will review our breakfast offerings to ensure they align with what we advertise and what our guests deserve.Your feedback highlights areas where we can improve, and we take this seriously. I apologize for any inconvenience you experienced during your stay, and we will work diligently to address these concerns and ensure a more enjoyable experience on your next visit.If you have any further comments or require additional assistance, please don't hesitate to reach out to our front desk or management.Thank you for choosing our property, and we hope to have the opportunity to make your next stay a more pleasant one.Sincerely,Tejas AdelkarHotel Manager

Dear Dinesh,Thank you for taking the time to share your positive feedback about your recent stay at our property. We're thrilled to hear that your check-in and check-out processes went smoothly, and that our property lived up to your expectations.Maintaining a clean and comfortable environment with all the expected amenities is a top priority for us, and we're pleased that you found everything to your satisfaction.Your kind words are greatly appreciated, and we're delighted that you had a pleasant experience during your stay. If you have any suggestions or comments to help us enhance your future visits, please don't hesitate to let us know.We look forward to welcoming you back on your next stay, and thank you for choosing our property.Best regards,Tejas AdelkarHotel Manager

Thank you for Conatcting us and sharing your feedback for your recent stay.I'm sorry to hear about your disappointing experience at the Quest Apartment Hotel in New Plymouth. It's clear that the discrepancy between the description and the actual room left you feeling let down, especially with the issue of limited natural light and unopenable windows. When investigted, there was an error made by the online platform,( accidently placing a wrong room category, instead of the one booked)Your feedback is important, and your concerns would have been addressed satisfactorily during your stay, with proper communication with staff , if they would have known about this issue. I understand how crucial it is to have an accurate portrayal of the accommodations before booking, and it's disappointing when these expectations are not met.Thank you for bringing this to our attention, Please allow me to reach out to you to discuss possible compensation for the inconvenience caused. Please contact via email at manager@questnewplymouth.co.nz or please give us a ring on +64 67585483Best Regards,Tejas AdelkarHotel Manager

Dear Stuart, Thank you for rating us 5/5 - I am sure you enjoyed your stay with us. We aim to provide our guests a consistent and quality service and I am glad that we were able to do so. Thank you again and see you soon ! Kind Regards, Ashley Kieselbach

Dear Pierre,Thank you for sharing your experience with us. We're pleased that you enjoyed New Plymouth and found our hotel convenient and good value.We apologize for any inconvenience you faced during the check-in process. Your feedback regarding the locked door and difficulty in understanding the note is valuable, and we'll work to ensure clearer instructions and smoother communication in the future.We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience during your next visit.Best regards,Tejas AdelkarHotel ManagerQuest New Plymouth

Dear guest, Thank you for rating us 8/10, I am sure you enjoyed your stay. We hope to see you again in near future. Kind Regards, Quest New Plymouth

Dear Stuart, Thank you for rating us 5/5, we are pleased to know that you enjoyed your stay - we look forward to seeing you next time. Kind Regards, Quest New Plymouth

Dear Darren, Thank you for rating us 10/10, I am sure you enjoyed your stay. We look forward to have you back in future again. Kind Regards, Quest New Plymouth

Dear Greg, Thank you for rating us 8/10, I am sure you enjoyed your stay, we look forward to have you back at our hotel. Kind Regards, Quest New Plymouth

Dear Marissa, Thank you for rating us 5/5, it was our pleasure having you at our hotel - we look forward to having you back at our hotel. Kind Regards, Quest New Plymouth

Claire thank you for your kind words, we look forward for your next visit to serve you.