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Novotel New Plymouth Taranaki

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Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Te Henui Walkway

Located close to Coastal Walkway and Centre City Shopping Centre, Novotel New Plymouth Taranaki provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. The on-site Regional cuisine restaurant, Haukai Bistro & Bar, offers breakfast, dinner and happy hour. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is ฿2,909
฿3,345 total
includes taxes & fees
20 Jun - 21 Jun
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About this property

Novotel New Plymouth Taranaki

  • Luxury hotel near Te Henui Walkway
  • Located close to Coastal Walkway and Centre City Shopping Centre, Novotel New Plymouth Taranaki provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. The on-site Regional cuisine restaurant, Haukai Bistro & Bar, offers breakfast, dinner and happy hour. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), free bike hire and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), an electric car charging station and a front desk safe
    • Luggage storage, concierge services and smoke-free property
  • Room features
  • All 85 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries and hairdryers
    • LCD TVs with satellite channels
    • Fridges, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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9.2 out of 10, Wonderful, 1,000 reviews
The price is ฿2,896
฿3,331 total
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in and check-out are available

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 40.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 32 to 37 for adults and NZD 22 to 22 for children
  • Airport shuttle fee: NZD 30 per person (one-way)
  • Covered self-parking fee: NZD 30 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Novotel New Plymouth Taranaki pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel New Plymouth Taranaki?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel New Plymouth Taranaki on 20 Jun 2026 start from ฿2,909, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel New Plymouth Taranaki?

Self-parking is available for NZD 30 per night.

What time is check-in at Novotel New Plymouth Taranaki?

Check-in begins at 2:00 PM.

What time is check-out at Novotel New Plymouth Taranaki?

Checkout is at 11 AM.

Does Novotel New Plymouth Taranaki provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 30 per person applies.

Where is Novotel New Plymouth Taranaki located?

Located in New Plymouth CBD, this luxury hotel is within a 15-minute walk of Te Henui Walkway and Pukekura Park. Centre City Shopping Centre and TSB Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 354 out of 531 reviews
Rating 8 - Good. 129 out of 531 reviews
Rating 6 - Okay. 34 out of 531 reviews
Rating 4 - Poor. 6 out of 531 reviews
Rating 2 - Terrible. 8 out of 531 reviews

Reviews

Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, Parking was very convenient, modern hotel with all the amenities.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vey helpful and freindly staff and the room was very clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and cool on arrival sleep was great breakfast was well needed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very modern and comfortable. Staff were excellent!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, room was great. Breakfast was decent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bhavik

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to 3 supermarkets
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Rui

Liked: Cleanliness
Good location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel! Staff are the best!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Briliant place to stay in New Plymouth. Great location. Friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hôtel / easy free parking options / great restaurant / incredible breakfeast
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, tasteful Hotel, great breakfast
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to town and restaurants and very comfortable
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Rhonda

Very comfortable stay
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel. I started my stay for two nights and extended three more. Very courteous and helpful staff. Rooms were quiet, comfortable beds and very nice sheets and pillowcases. Would highly recommend this place. One of the best hotel stays I’ve ever had.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, reasonable parking cost, reasonably quiet, clean
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very professional and great service
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location within walking distrance to a lot of cafes and things to see and do. Also the staff were really friendly, professional and super helpful. Especially Celia (and another young lady) who helped us with a ribbon hold punch for a gift.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

vikrant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and quiet rooms. Good food.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern facility with welcoming staff. The only downside is the hotel is located on a one way street which makes it difficult to access but this wouldn’t put us off staying here again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

mohit

Liked: Cleanliness, property conditions & facilities
central location , easy to get around . only the Entry and exit from hotel property is bit off the mark to add into the parking . in-room dining was good . room spacious , needed to have more bells and whistle in room in terms of refreshments , drinks , milk for tea coffee .
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great sleep

Received a friendly welcome from reception staff. Our room was very clean, well maintained and tastefully decorated. Lovely bed, slept beautifully.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Raewyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room for short stay. Nice bed and bathroom. Parking was expensive at $20 per night but some limited free parking out front. Walkable to town restaurants. Nice lobby bar.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and tidy. Well-maintained and the staff are all friendly and accomodating.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed use of bikes to see the city
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were amazing! Made us feel welcome and nothing was a problem. Our room was perfect and we slept really well. We had breakfast in the restaurant and it was YUM. Thank you to all the staff at Novotel, New Plymouth.
Stayed 1 night in Jan 2024