Hello Matthew, Thank you for taking the time to tell us about your stay with us at W New Orleans - French Quarter. It is a pleasure to know you loved our supreme location. However, we are sorry for not meeting some of your expectations and for not being able to provide you with the seamless service for which we are known. Your feedback has been shared with our Talent, and we will use it to improve our efforts going forward. We also regret not being able to provide you with the room you booked initially and the inconvenience this may have caused. We appreciate your patience and hope to have another chance to serve you better in the future. Best Regards,Jessica Merchant,Director of Operations

Hello Jorge, Thank you for choosing W New Orleans - French Quarter during your visit. We appreciate you sharing how much you enjoyed your stay and our fantastic location. It was our pleasure having you, and we can’t wait to have you back!Best Regards,Jessica Merchant,Director of Operations

Hello Harry, Thank you for the honest review. While we are glad you enjoyed our great location, we are sorry if we did not meet all of your expectations while you were here. Thank you again for your candor, and we hope you will give us another chance to earn your perfect rating in the future.Best Regards,Jessica Merchant,Director of Operations

Hello Louis, Thank you for your excellent feedback. It is gratifying to know you loved our fantastic location and inviting WET Deck, as well as our well-maintained common areas. We are also pleased to read your generous comments about our energetic Talent. All of us at W New Orleans - French Quarter look forward to seeing you again for another revitalizing experience. Best Regards,Jessica Merchant,Director of Operations

Hello Elva, Thank you for your kind rating. We are pleased we met your expectations for an enjoyable experience at W New Orleans - French Quarter. We hope to have the pleasure of doing so again on your next visit to our area. Best Regards,Jessica Merchant,Director of Operations

Hello Todd, Thank you for choosing us and providing valuable feedback about your stay. We strive to provide all of our guests a perfect and unforgettable experience; therefore, we are sorry we did not meet this goal during your visit. It is disappointing to know you felt we lacked in certain areas and also missed the mark with some of our services while you were here. Thank you again for sharing your valuable feedback as it helps us work harder to enhance and amplify our guest experience moving forward. We appreciate you mentioning, though, how much you enjoyed our comfortable rooms and relaxing pool. We look forward to welcoming you back to the flawless stay you deserve the next time you are in the area.Best Regards,Jessica Merchant,Director of Operations

Hello Jean, We love knowing we could make you feel so welcome, and our exceptional Talent and inspiring location helped to make your visit even more memorable. We enjoy connecting with our guests and providing authentic, inviting service! We hope to host you again soon at W New Orleans - French Quarter. Best Regards,Jessica Merchant,Director of Operations

Hello Xavier, We are thrilled with your generous review, and we thank you for sharing your experience at W New Orleans - French Quarter! We love offering our guests luxury style, full of energy and access to the best of the city. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.Best Regards,Jessica Merchant,Director of Operations

Hello Carol, Thank you for choosing us for your visit. Our team strives to ensure an excellent, authentic experience for each guest; therefore, we are truly sorry for not meeting your expectations. We are constantly looking for ways to improve our services, and we are grateful for your honest rating. We appreciate your business and hope to have the opportunity to make it up to you in the near future.Best Regards,Jessica Merchant,Director of Operations

Thank you for providing your feedback. Rest assured that our management team will be made aware of your comments regarding lighting and bathtub issues. We are pleased that you enjoyed your stay with regards to our staff and services. We hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Hello Ernesto, We hope you had an overall pleasant time with us at W New Orleans - French Quarter. However, we are sorry for any concerns you experienced with our service. We are grateful for your feedback and would welcome another chance to host you again for a more gratifying experience.Best Regards,Jessica Merchant,Director of Operations

Hello Patrick, Thank you for taking the time to inform us of your stay. We will be sure to pass along your thoughts to our management. We would hope we get the chance to host you again the next time you are in New Orleans.

Hello Tamia, Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our rooms. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Thank you for taking the time to provide these comments. We are pleased that you enjoyed your first Mardi Gras at our hotel. Rest assured that we will supply this review to our management staff as well as Mr. Cleveland, Jessica, and Mark. We hope we will be your host again the next time that you are in New Orleans.

Hello Erica, We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this. Rest assured, we have informed our management team of your experience.

Hello Nellie Bultron! Thank you so much for your kind review. I am happy to hear you enjoyed your stay and look forward to seeing you again when you are in the area. Kind regards,Jessica MerchantDirector of Operations

Hello Gerard, Thank you so much for your kind review. Providing the best hospitality service is what we strive to do. We hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this. Rest assured that the issues you noted will be relayed to our management.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the Crescent City. Thank you for choosing to stay with us and we wish you safe travels this year.

Hello Christian, Thank you so much for your positive rating. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Hello Larry, Thank you so much for your positive review. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Hello Shameeka, Thank you for taking the time to provide your review. We will share your thoughts with our staff and discuss ways we can assist guests better during Essence's street closures. Thank you for choosing to stay with us and we wish you safe travels this year.

Hello Candice,We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this.Please also be aware that we are currently undergoing a complete renovation of all of our guestrooms and our courtyard. The hotel plans to re-open in early September, 2023 with all of these new renovations. Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

Hello James, Thank you for taking the time to share your thoughts. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our friendly staff. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Hello Shayna,We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are currently undergoing a complete renovation of all of our guestrooms and our courtyard. We hope you allow us another chance to provide W-like service and amenities. We plan to re-open with newly renovated rooms in early September, 2023. Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

Hello Gabrielle,We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

Hello Armando,Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Hello Jeff, Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed staying at our hotel. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Thank you for taking the time to leave a review / rating. Providing the best hospitality service is what we strive to do. We hope we get the chance to host you again the next time you are in the Crescent City. Thank you again for choosing to stay with us and we wish you safe travels this year.

Thanks for your feedback. We're happy that you enjoyed your stay in the Crescent City!

Hello Nicole, Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our rooms. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

Stacie,Thank you so much for taking the time to share your thoughts. We are delighted to share that we will be going thru a full renovation this summer with completion expected by this Fall 2023! We certainly hope to see you again for a more positive experience.

Miya,Thank you so much for taking the time to share your thoughts on your most recent stay with us! I have shared your feedback with our leadership team so that corrective measures can take place. We hope you will join us in the future for a more positive experience.

We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this. We will be sharing your comments with the proper departments.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

Hello Pierre,Thank you for taking the time to review and leave your feedback. We are continuously working to improve our hospitality service and it seems that we have some improvements to make. We thank you for your candid feedback and thank you for staying with us. We hope that you allow us to host you again in the future to see the enhancements that we made to our service. We wish you safe travels and hope to see you again.

Hello James Andrew Johnson,We appreciate the kind words and your time to leave us a review. We are glad that you enjoyed your stay with us and you like the location. We hope that we can host you again in the future, should your travels ever bring you back to the Crescent City. Thank you again and have safe travels.

Hello David,Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our rooms. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!”If you ever need assistance, please do not hesitate to ask.

We appreciate you for taking the time to leave such positive feedback. We will be sure to share the information you provided with our staff. Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day! If you ever need assistance, please do not hesitate to ask.

Hello Patricia, We hope that overall you enjoyed your visit, and we would love to have another opportunity to welcome you back to W New Orleans - French Quarter for a flawless experience.Best Regards,Jessica Merchant,Director of Operations

Thank you for taking the time to provide us with your positive comments. We are delighted that you enjoyed your stay and hope to have the chance to be your host again the next time you are in New Orleans.

Thank you for taking the time to provide us with your positive comments. We appreciate all of the detail you provided. We are delighted that you enjoyed your stay and have shared all of your comments with our staff. We look forward to being your host again and providing the same level of service the next time you are in New Orleans.

Hello Hicham,Thank you for taking the time to provide your honest feedback. We apologize for any inconvenience as well and we understand the disappointment with our FIT. I am pleased to say that we are currently scheduled for a renovation that will include the FIT in the scope. We appreciate the satisfaction with our staff and hope that when the hotel is brand new, by end of summer, that you can come join us for a completely different stay. Thank you for staying with us and have a great day.

Thank you for sending such a positive review. We will share with our staff how pleased you were with your stay. We hope we will be able to be your host again the next time you are in New Orleans.

Thank you for taking the time to share your feedback. We are pleased that your stay went well and will share this information with our staff. We hope we have the opportunity to be your host again the next time that you are in New Orleans.

Hello Kenneth,Thank you for taking the time to leave your honest feedback about our property. We always strive to offer the best possible hospitality and we are sorry that we did not succeed. We will make sure to identify any issues and come up with resolutions so that we may continue to enhance our service. We appreciate you staying with us and have a great day.

Thank you for all of your kind words. We are delighted that you enjoyed your stay so much. We will be sure to share all of your comments with our staff and look forward to being your host again the next time that you are in town.

Thank you for taking the time to share your thoughts on your stay. We will share your feedback with our staff and mention your comments on the glass bathroom wall to our designers.