The front desk staff at this hotel are kind, helpful, and personable. The room I had booked was not available, although we came up with a solution. We had a yummy dinner @ Taco daddy’s. Breakfast was good. I left my car in the hotel parking lot during my cruise. I took an Uber to the port for $15 was. My room was clean and spacious I would recommend this hotel, especially if, you are taking a cruise out of NOLA