โรงแรมใกล้นิว โฮป วัลเลย์ เรลเวย์, นิว ฮิลล์

"Clean room; average Hampton Inn stay"

"The property was very clean and close to restaurants and markets. The staff was very friendly and helpful!"

"👍"

"The staff at this hotel are exceptional! Especially Tara at the front desk!"

"The staff were friendly and welcoming upon arrival to the hotel. I travel for work and seeing a smiling face, ready to help you relax was very much appreciated. It was the room itself that was the issue for me. It was apparent that the cleaning staff decided that only partial services were warranted for my stay. 1. The hardwood laminate was nasty. It felt slick and appeared to not have been swept before my arrival. 2. The walls had 'stuff' stuck to them. It was like food stuffs were...

"Very nice"

"Rooms were okay at best. The rooms stink. Paint is chipped. Bathtub was cracked. Stain on sheets. Not the worst hotel but it is not good."

"Great hospitality here. The ream really cares."

"The staff at check in was very friendly. The hotel itself is dated and worn. There is nothing in the rooms- just the bare very bare minimum. Not even tissues. It was fairly clean but there was definitely a stale smell in the room that I had to spray Lysol to reduce. There is a kitchen with a full fridge- no pots pans dishes. No coffee pot…Not a cup or anything. Then at 5 am the building fire alarm went off- smoked filled the building and we were evacuated while the fire department checked...

"Great clean property, staff was kind and had great communication."

"You had me at Starbucks inside and directly across the street within walking distance"

"Great location for TST - Quite, Affordable, Clean, and Staff was friendly and helpful. Walmart is around corner. Plenty of food options near by."

"Only problem was no ice machines."

"Check in was quick and easy! Super friendly and helpful front desk staff! Will definitely choose Sonesta again for a stay!"

"The key in our room was not working properly. When I went to the front desk my mother and I were told we put our phones next to the key both times we went to the desk. Turns out the key card swiper was broken. We had to change rooms. The first room the thermostat did not work. We had the thermostat at 80 and it was 67 degrees. The new room did not have a phone or clock. I was told they were stolen by previous guests. The blow dryer waa broken as well. The public restroom was missing a toilet...

"Unfortunately, our experience fell well below the standards I have come to expect as a Hilton Honors member. Upon entering our room, we immediately noticed a strong mold/mildew odor that persisted throughout the room. Additionally, we found pubic hairs in the bathtub, what appeared to be bodily fluid staining on the bedding, and bugs crawling on the floor. These conditions raised serious concerns regarding the cleanliness and sanitation of the room. We reported these issues to the front desk...

"Air conditioner did not work correctly and we sweated all night. Wall paper coming off in the bathroom. Beds were so high that you had to crawl into them. Too high to even sit on. One chair in the room required one to sit on the bed. The pool had not been filled. Breakfast was poor. Never again."

"Staff was great!!"