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"This has become our new favorite place to stay in Lubbock as we come every 3 months for medical purposes. The rooms are great, quiet, and the staff is wonderful. The price is right and in a very convenient area for shopping, dining, and making it to our appointments on time."

"It was a nice stay. Would book here again."

"It was a good place to stay"

"An amazing hotel"

"The stay is definitely worth the money"

"Front desk was amazing!!! Beautiful property!!!"

"Dog walk area was full of cement pieces and poop bag dispenser was empty"

"I enjoyed my stay, it was my first time staying at an Aloft property. Courteous staff, easy check-in/-out, spacious and comfortable lobby lounge area, the bar service and selection was great, clean and cozy room, fair price, convenient location, safe area of town - the works. Looking forward to a future weekend excursion at Aloft."

"The carpets need to be cleaned or replaced in the room."

"The property personnel were helpful, especially the proprietor who was on duty all 4 days of my stay. My room was very dusty. I have videos showing the extent. The bathroom had numerous cracks in the grout on a number of places, forcets on shower fixtures ,cracks in the toilet seat questioning the spread of infectious bacteria. The toilet grout at the base was cracking leading to overflows of fluids from showering. I do have pictures and videos of these areas as I was disappointed in the upkeep...

"I do not recommend no one to stay here. My car got broken into so did a few other customers that were staying. There will not ever come stay at this hotel again."

"Easy access to airport Didn’t like electrical plugs didn’t work"

"Amazing stay, can't wait to visit Lbk again"

"Have stayed in this hotel before and don't have many complaints! Comfortable bed, good water pressure in the bathroom, very nice lobby. I did not get the chance to try breakfast but from what I saw it was a pretty good variety with a nice sitting room. One issue I did encounter this time was when I needed to print something, and not a single one of the 4 staff members there knew the password to the guest user on the two computers. They also did not seem too enthused to help until I made it...

"Enjoyed comfortable lobby. Need complementary breakfast."

"The wheelchair accessible room was very accommodating. The beds on the other hand were subpar. The pillows were very solid. Suggest bringing your own pillow!!"

"Staff very friendly and helpful."

"The room was not clean. Cigarette ashes in several places. Furniture was in bad shape. Found lodging elsewhere."

"No clean towels, nobody was there for cleaning the whole entire time, the breakfast is poor"