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"Room was fine except there was a crack on the counter near the sink"

"The Best Western in Troy is a good, clean, reliable hotel. No complaints!"

"Left an important medical item and they immediately offered to mail it overnight. So grateful!"

"Yes"

"Staff was very friendly and helpful. Nice hotel for the price."

"Front desk staff was very helpful. Room was great. Two restaurants within walking distance. "

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"The person at the desk was friendly and helpful. The room was not clean. There was hair in the sink and bathtub from prior people staying I called the front desk to ask about and was told that housekeeping is not available. There were random people all about outside , would not recommend "

"We enjoyed our stay"

"One night stay to break up a long trip. Was very pleased with the cleanliness and customer service. Rooms and Lobby were immaculate!"

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"The rooms are recently updated and are in very good condition. "

"Nice folks"

"Excellent place to stay. Clean rooms, friendly staff! Would definitely come back"