การตอบกลับจาก Marissa - General Manager วันที่ 23 เม.ย. 2024
Thank you for your rating from your most recent stay at Holiday Inn Express New Braunfels. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
การตอบกลับจาก Marissa - General Manager วันที่ 23 เม.ย. 2024
Thank you for your rating from your most recent stay at Holiday Inn Express New Braunfels. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
การตอบกลับจาก Marissa - General Manager วันที่ 23 เม.ย. 2024
Thank you for your rating from your most recent stay at Holiday Inn Express New Braunfels. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again!
การตอบกลับจาก Marissa - General Manager วันที่ 8 เม.ย. 2024
Thank you for your review from your most recent stay at Holiday Inn Express & Suites New Braunfels. We are glad to see you enjoyed your stay with us and hope to see you again in the future!
10/10 ดีเลิศ
Miriam
เดินทางกับครอบครัว
30 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hola , nos fue muy bien nos gusto mucho y lo disfrutamos en familia
Miriam
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Marissa - General Manager วันที่ 8 เม.ย. 2024
Thank you for your review from your most recent stay at Holiday Inn Express & Suites New Braunfels. We are glad to see you enjoyed your stay with us and hope to see you again in the future!
การตอบกลับจาก Marissa - General Manager วันที่ 8 เม.ย. 2024
Thank you for your review from your most recent stay at Holiday Inn Express & Suites New Braunfels. We are glad to see you enjoyed your stay with us and hope to see you again in the future!
การตอบกลับจาก Marissa - General Manager วันที่ 8 เม.ย. 2024
Thank you for your review from your most recent stay at Holiday Inn Express & Suites New Braunfels. We are glad to see you enjoyed your stay with us and hope to see you again in the future!
6/10 พอใช้
Jenni
12 มี.ค. 2024
Jenni
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Marissa - General Manager วันที่ 8 เม.ย. 2024
Thank you for staying with us at Holiday Inn Express & Suites during your time in New Braunfels. We are sad to see that we did not meet your expectations and would love to hear more about what we could have done better. Please feel free to reach out to me to share that experience as we are always looking for ways to improve. We hope to see you again in the future to be able to provide a more exceptional experience for you.
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We hope to see you again in the future if your travels bring you back to New Braunfels.
10/10 ดีเลิศ
Manuel Javier
9 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
nice and ckean.
Manuel Javier
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Marissa วันที่ 14 มี.ค. 2024
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We hope to see you again in the future if your travels bring you back to New Braunfels.
Nice spacious room, nice bed. Breakfast was better than most hotels.
Stephan
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Marissa วันที่ 14 มี.ค. 2024
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. I am happy to hear that you enjoyed our spacious rooms during your stay and our breakfast. I will pass long your gratitude to our staff. We hope to see you again in the future if your travels bring you back to New Braunfels.
Property was in a good location. Staff was friendly. Rooms were clean and smelled freshed! Breakfast was delightful. Would definitely stay here again.
Terel
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Marissa GM วันที่ 14 มี.ค. 2024
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. I will pass along your positive feedback to the guests to allow them to know that their hard work is noticed by our guests. We hope to see you again in the future if your travels bring you back to New Braunfels.
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We hope to see you again in the future if your travels bring you back to New Braunfels.
Very nice hotel with little extras that make your stay a little more comfortable. Nice breakfast, too.
Paul
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Marissa GM วันที่ 14 มี.ค. 2024
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. I am happy to hear that our extra amenities helped make your stay more enjoyable and that our breakfast was able to accommodate you. We hope to see you again in the future if your travels bring you back to New Braunfels.
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We hope to see you again in the future if your travels bring you back to New Braunfels.
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We hope to see you again in the future if your travels bring you back to New Braunfels.
Very clean and compy. Weather did not allow for staff to arrive for warm breakfast items, but some were available, cereals, pancakes and bagels. Not a concern for us, but others were upset. It was COLD, and people could not get to work on time.
Leticia
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Marissa GM วันที่ 14 มี.ค. 2024
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We do appreciate your understanding with our hot breakfast not being available. Our breakfast staff was unable to make it that day due to the unsafe road conditions along with a notice from the city to reduce electricity to avoid possible outages. Our front desk staff was able to put out the easy items to ensure everyone still had options. We hope to see you again in the future if your travels bring you back to New Braunfels.
Close to Gruene for a great price. Good value for money.
Robert
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Marissa GM วันที่ 14 มี.ค. 2024
Thank you for staying with us at Holiday Inn Express New Braunfels. We greatly appreciate your feedback and that you enjoyed your stay with us. We hope to see you again in the future if your travels bring you back to New Braunfels.
What an amazing experience to stay at Holiday Inn Express! The staff was so nice and welcoming. Room and hotel was clean. I had a great time with my family.
Staff was nice, place was clean but the bed/ mattress was hard and lumpy, pillows the same, water pressure very low and very noisy guests at 2am-4am on our floor. Honestly one of the worst sleeps I have had in a hotel.
Our room was very clean and the bed was very comfortable. Breakfast was also good. Will definitely stay here again.
Carol
เข้าพัก 2 คืน, ตุลาคม 2023
4/10 แย่
melvin
เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
24 ต.ค. 2023
we arrived for a wedding, and did mot have any hot water in Hotel and gave version little discount for our troubles, not being able to take a hot shower before wedding.
No hot water . Wasn’t notified at check in at 3:00. Shortly after arriving in room I had to get ready for an event and had to take a cold shower. The following morning still no hot water so had to take my 3rd cold shower. Left for the day and when I arrived at 3:30 , I was told hot water was back . When I asked about some sort compensation,since a letter was put under my door about it , front desk clerk wasn’t helpful and he seemed annoyed. Said I would need to contact Hotels.com.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Marissa GM วันที่ 16 ต.ค. 2023
Thank you for taking your time to leave your feedback. I am sad that we did not meet your expectations. We understand how much of an inconvenience this is with the hot water malfunction and would be happy to discuss any discounts for your stay. Please feel free to send me a message or contact the hotel directly so that I can assist. We hope to have the chance to show you a better experience in the future.
Thank you for taking your time to leave your feedback. I am sad that we did not meet your expectations. We hope to have the chance to show you a better experience in the future.
Thank you for your review from your most recent stay. We are glad to see we met your expectations and you enjoyed your stay. We hope to see you again in the future.
There was no hot water. The beds were very uncomfortable and the room was not in good shape.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Marissa GM วันที่ 16 ต.ค. 2023
Thank you for taking your time to leave your feedback. I am sad that we did not meet your expectations. We understand the inconvenience of having not hot water and had our plumbers working as quickly as possible to get this corrected. We hope to have the chance to show you a better experience in the future.
Thank you for taking your time to leave your feedback. I am sad that we did not meet your expectations. We hope to have the chance to show you a better experience in the future.
10/10 ดีเลิศ
Anthony
28 ก.ย. 2023
Anthony
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Marissa GM วันที่ 16 ต.ค. 2023
Thank you for your review from your most recent stay. We are glad to see we met your expectations and you enjoyed your stay. We hope to see you again in the future.