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"We booked though Expedia. They never sent reservation to the hotel. No rooms available. No help from either place. Un expectable and very disappointed. I don't think I will ever book though Expedia again."

"Very clean room, great towels, clean bathroom, comfortable beds. Staff was friendly and professional. No free breakfast… Starbucks bar on site. Convenient restaurants nearby."

"Wish they had a hot tub, but pool was nice. Loved the continental breakfast but wish they would have had more fruit options."

"We got a corner room on the first floor. It was pretty quiet."

"Wi-Fi didn’t work. Elevator broke temporarily. Breakfast was absolutely atrocious. Staff was not very friendly and unhelpful in regards to the Wi-Fi. The two hardest workers on the property were the maintenance men. They get an A+."

"Decent price and right at the airport. I basically checked in and went to sleep in order to check out by 4:00 am for a flight. After checking out it was super easy to drive the short distance to the red lot. So for what I needed it was convenient."

"Door to room and door to bathroom both needs planed. The rub hard on the floor. The breakfast was below average this time."

"They were very helpful and gave me what I needed"

"Wonderful location! Very clean! Helpful welcoming staff!"

"Tout était parfait!"

"The check in process was quick and easy. The room was clean. The bed was comfortable. The shower was hot. The TV had lots of channels."

"Wasn’t able to access WiFi. The AI assistant texted me back several hours AFTER we had checked out the next day."

"It was nice centrally located, large hotel. Don’t have much to write home about but clean and accessible"

"Very outdated and smelly. The hot tub was not filled and a child fell into it, hitting her head and injuring other body parts. Not well maintained."

"The furniture shows signs of age. Liked two sinks, one outside the bathroom. Refrigerator was noisy. Custodial service on alternate days only is less tha desirable."

"Very bright and cheery entrance, friendly staff, great hotel layout, clean and comfy room, nice selection of for purchase, or complimentary snacks/meals and big comfy lobby area to relax or work. Outside landscaping was very nice and always staff hard at work maintaining the property and cleaning the lobby, kitchen area etc. This is my 3rd time at this property and it's really terrific. Will be back!"

"One of my better hotel stays. Very helpful and friendly staff, clean and well maintained rooms, pool area well lighted and maintained. The breakfast buffet was exceptional in variety and quality. The location was very convenient with access to major highways, the Port Columbus airport and hotel shuttle service for the airport (which I did not need or use but helpful for those who would need that). Very spacious room with comfortable bed and both soft and firm pillows. There are local dining...

"The only problem there, were some residents’ kids continuously playing and yelling along the hallway and knocking on doors so not allowing others to enjoy the peace and comfort of the place,"

"The parking was either $60 a day for valet or $23 every time you leave a parking lot that you have to park in across the street behind the hotel."

"The only comment that I have the front desk didn't inform me to call prior 7 am to request for a room service. The service staff refused ti service my room because I didn't call and I had to call the front desk to get new towels."