You have to take funicular from Neuchatel to Neuchatel Universite only 8 mins and then walk to the hotel only 5 mins. Location is quiet area and near the city by walking distance. There is a chocolate as a gift on each pillow,it's delicious. We stay only 1 night in family room, unfortunately one of our pillow's cover is musty and the bed is not comfortable. Other cleanliness is ok. The staff is willing to answer our questions.