Search Hotels Near Neshaminy Mall, Philadelphia

"Clean rooms, friendly staff "

"Very courteous staff. Restaurant and bar with convenient hours"

"I liked that it is renovated and the general look of the restaurant. The rooms are small, no coffee, no closet, no iron. Ice machine in the basement. The AC was made a super loud noise, worst I've ever had. TV was good and safe too. The staff is generally attentive, but they did forget to offer me the water bottles that they offered all HH members There was normally one person for check in and luggage pickup, creating a wait. The bathroom wash basin faucets were really hard. "

"Unfortunately, my experience at this hotel was disappointing. From the moment I arrived, the reception area felt very disorganized and the check-in process was not smooth. In addition, the hotel is currently under construction, which was not clearly communicated before arrival. The biggest issue was the lack of soundproofing in the rooms. At around 2:00 a.m. I was unable to sleep because of the noise coming from the room above. I could hear every step and even the entire conversation of the guest upstairs. It made it very difficult to rest. Overall, the stay did not meet expectations, and better organization, transparency about construction, and improved sound insulation would greatly improve the guest experience."

"The staff was very rude and makes you feel like you are wasting there time. Also they never let us use the portion of our destination fee and told us that you can not use it on the day that we were checking out wich is probably the only place on earth when they come out with that excuse. Room was clean that is a plus . I guess."

"The stay was overall decent, but there were a few areas that could use improvement. The rooms felt a bit outdated and could definitely benefit from some updates. Housekeeping also could have paid closer attention to detail in certain areas, as a few spots were missed. The bathroom lighting was quite poor, which made getting ready difficult. On a positive note, the breakfast was good and the coffee was a nice bonus in the morning. With some updates and better attention to cleaning details, this hotel could easily provide a better overall experience."

"Excellent service by front desk staff "

"The hotel is very nice and unique. It offers many services such as a lounge, restaurant, bar, and complimentary wine. The staff are friendly, and it is located next to Independence Hall and a few blocks away from bars, restaurants, and other nightlife activities."

"Roach in room, bedding had cigarette burn hole and bleached stains. Shower had previous guests hair on walls and in the corner of the shower entrance, not one or two strands but many. Coffee area had dirty trays, seems like they need to hire a better cleaning staff. "