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"AC isn't strong in my room. It takes a day to reach the set temperature. Definitely needs improvement. Rest was excellent."

"We arrived early for check in so our suite wasn’t ready, but the staff provided us with a welcome drink, changing facilities and looked after our luggage whilst we went straight to the beach! Throughout our stay we felt extremely welcome, the staff couldn’t do enough for you and interacted with us at every opportunity. We never needed to open a door for ourselves and everyone smiled and said hello. The suites were immaculate and cleaned daily. The complimentary breakfasts were really good and...

"Property was good. But lacked the vibe. Breakfast had multiple options but most of them lacked taste."

"Only snag was inconsistent hot water in the basin."

"Neeraj is best guy"

"Everyone was amazing and super friendly and I loved the pool"

"We had one of the best experience in Merlot Suites! The rooms were so clean, nice with an amazing views. The pool was also so clean ! The hotel location is close to everywhere and quite the same time. The breakfast was tasty with variety in each day ! The staff were so kind and helpful more than any other place that we have been.. Thanks a-lot to everyone once again!"

"The spa was fantastic as was the gym. Breakfast came with lots of choice in a wonderful setting. I enjoyed going to nearby Fisherman’s Wharf for dinner. The staff was what made this place particularly fantastic. I highly recommend this place !"

"yes we had a pleasant week all around .staff were pleasant and were always around to help. breakfast was decent ( there was a gas shortage ) so we were understanding of the fact. property is dated but maintenance is still visibly seen all around. it must have beenn a 5 star i"m sure at inception."

"Rooms are well proportioned and amenities properly thought through . "

"We got an room upgrade, but i didnt like it because the pool view is not that great from my room and the bathroom shower door was missing. Eventhough the staff knew about it they upgraded us to that room and next day we request them to change to our original room and it was way better than the upgraded one. The breakfast menu has lot of options. Staffs are very friendly amd addressing the issue right away. Overall it was 7/10. Thanks."

"Very hospitable staff, clean and close to the beach"

"Nice clean room, excellent breakfast and lovely friendly staff. Great location close to the beach."

"Clean rooms, parking available on site"

"Staff very helpful. Rooms cleaned everyday. Restraunt great choice of food. Pool cleaned everyday. Only fault with Expedia they only offer 1 type of room at the back of property overlooking a very busy road , have to pay supplement to change room."

"We really enjoyed our stay hospitality was nice The only two comments that I'd like to make on why I didn't get five stars is the casino cleanliness and the ocean view for our suite wasn't actually an ocean view it was covered by trees. "