Hi Richard. Thank you for your feedback. We've also adjusted our parking, and I'm pleased to inform you that it is now conveniently located just across the street. We are sorry that your shower was not adequately stocked, and we will bring this up with our staff. We hope to welcome you back for an improved experience next time!

Thanks for the 4 star review, Heather!

Thank you for your kind review. We are glad to hear you enjoyed your stay with us. We look forward to seeing you next time!

Happy you enjoyed our quirky hotel, John! We hope to see you again soon

Thank you for your kind review. We are glad to hear you enjoyed your stay with us. We look forward to seeing you next time!

Thanks for the review, Len!

Hi Chris,Thanks for the stunning review. We are glad to hear you love the renovations and everything else that our hotel has to offer. Our staff thanks you for your kind words.

Thanks for the review, Farah!

We are thrilled that you enjoyed your stay at the Savoy Hotel. We appreciate the 5 star review. See you again soon!

Thanks for the review, Chris!

Thanks for the review, Roger!

Hi Kevin. Thanks for leaving a review! We're happy that Ben had such a positive impact on your stay. We hope to see you back again soon!

Thank you so much for leaving such a thoughtful review! We're thrilled to hear that you enjoyed your stay at our hotel and that our manager and staff were able to provide you with excellent service. We're grateful for the opportunity to have hosted you. We hope to see you again soon!

Thank you for your kind review! We're delighted you enjoyed your stay and our hospitality. We always strive to meet and exceed guest expectaions. Looking forward to hosting you again soon. Take care!

Thank you for the review, Rob!

Thanks for the 5/5 review, Doug!

Thanks for the Review, Thomas!

Hello Barbara, Thank you for sharing your review and feedback. We pride ourselves on ensuring comfortable and safe guest experience and are sorry to hear of this issue. We have passed on your feedback to management who will look into this further. We hope to host you again in the future!

Thanks for the review, Laura! We hope to host you again soon.

Hi Peter! Thanks for the awesome review. The rooms and showers were newly renovated.We’re happy that you enjoyed them. We hope you’ll visit us again soon!

Hi Curtis! That’s fantastic that you had a great stay. It was our pleasure! Thank you for the review.

Thanks for the review, Janet! We're happy to hear you loved our rooms and our prime location in downtown Nelson. We hope to host you again in the future!

Thanks for 4/5 stars, Larry!

Hello Jodi, Thank you for sharing your review and feedback. We pride ourselves on our cleanliness and are sorry to hear of this issue. We have passed on your feedback to management who will look into this further and would welcome more details. For parking, guests can request a free parking pass from the front desk, and street parking is available for free on Sundays and overnight. We acknowledge that parking options in Nelson are different from larger cities, and we do our best to work around it. We hope to host you again in the future!

Thank you for your review! We're thrilled you loved our rooftop hot tub and our amazing and multitasking staff. As a small boutique hotel, we may not have a dedicated front desk person upon your arrival, but we'll be there to assist you once we know you're here. We look forward to hosting you again!

Hi There! Thanks for the 5 star review! We are thrilled to hear that you loved our hot tub. We'd love to host you in one of our spacious Deluxe King or Suite rooms during your next visit to Nelson. We hope to see you next time!

Thanks for the excellent review, Carl! We're looking forward to hosting you again in the future.

Hi Michelle, Thank you for your review! We’re happy to hear you enjoyed your stay. You’ll have to stay with us again so you can experience the rooftop patio! It’s truly amazing. Especially in the winter when you can enjoy the hot tub in the snow. See you again soon!

Thanks for 4/5 stars Catherine!

Hi Laurie!Thank you for your kind review. We are glad to hear you enjoyed everything about your stay with us. We look forward to seeing you next time!

Thank you for your feedback. We are currently improving our parking facilities and we look forward to offering our guests the best possible option for parking in the future. Guests can request a free parking pass from the front desk, and street parking is available for free on Sundays and overnight. We look forward to hosting you again in the future!

We are thrilled that you enjoyed your stay at the Savoy Hotel. We appreciate the 5-star review. Our staff thank you for your kind words.

Thank you for your kind review. We are glad to hear you enjoyed our boutique hotel! We look forward to seeing you next time!

We are thrilled that you enjoyed your stay at the Savoy Hotel. We appreciate the 5-star review. Our staff thank you for your kind words.

Response:Thank you for your review! We hope to host you again soon.

Thank you for your amazing review! We are so happy that enjoyed so many things about our hotel. As a small, boutique hotel, our staff are multitasking wizards. This does mean, however, that we may not have a dedicated front desk person when you arrive. Rest assured we will be down to help you as soon as we are aware you are here.We hope to host you again soon!

Thank you for your review! We hope to host you again soon.

Thank you for your kind review. We are glad to hear you enjoyed your stay with us. We look forward to seeing you next time!

Hello Martine, So happy to hear that you enjoyed your room! We would be happy to accommodate you next time in one of our Deluxe King or Suite rooms which provide bigger beds. We hope you'll return and stay with us next time you're in Nelson.

Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. We strive to provide competitive pricing and apologize for any misunderstanding regarding parking. We will clarify the parking options at A&W with our staff to avoid further confusion.We understand your concern about the lack of a kitchen area and will work towards improvements. Our building is a historic 3 story building, hence the lack of elevators. We appreciate your kind words about our clean rooms, comfortable beds, and new shower stalls. Your comments will help us enhance our services, and we hope to welcome you back in the future for an even better experience. Thank you for staying with us.

Hi Thomas! We appreciate your feedback. We're enhancing our parking facilities to provide the best options for our guests in the future. You can currently obtain a complimentary parking pass from our front desk, and free street parking is also available on Sundays and overnight.

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback. We are currently improving our parking facilities and we look forward to offering our guests the best possible option for parking in the future. We can't wait to host you again!

Thank you for your kind review. We are glad to hear you enjoyed our amenities! That rooftop space is really something special. We look forward to seeing you next time!