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"Staff: Welcoming, friendly, helpful, efficient and willing to go the extra mile. Executive Rooms 367 & 369: spotlessly clean and comfortable - good bed and choice of pillows but room a bit faded and dated - needs a bigger TV as distance from bed is too far for comfortable viewing. Lift out of action - not helpful - Best Western need to sort this pronto Spa & Pool: closed for refurb - needs sorting. Breakfast and Bar meals....good."

"We had an excellent stay. The staff were superb and couldn’t be more helpful. We would recommend it to anybody."

"Yes breakfast was good."

"Clean room every day by house keepers, hats off for their hard work, listened to by staff and very helpful."

"The room was clean, comfortable and quiet. The breakfast was good and the hosts could not have been more welcoming. Highly recommended."

"A great stop off. Friendly with fab food (dinner and breakfast) and a comfortable night's sleep. Perfect."

"Parking, plenty of space. Good breakfast Handy location .Staff were very helpful."

"No parking facility for single room occupancy was inconvenient and had to leave car in a nearby exposed housing estate and walk back. Check-in was confusing with key boxes on the wall for each room, but access is via the key coded digital front door lock. The hidden digital locks on the room door handles can be confusing for new arrivals. Room was basic and very noisy at street level, with only wooden blinds that let light in. All TV channels did not work. A budget hotel is what you pay for and...

"Great place to stay,extremely clean,lovely lake for fishing,great hot tub.The lodge had everything needed for a lovely family break. Would love to stay again in the future. Highly recommend."

"Room was clean but the wardrobe needed mending. There were also a couple of holes on the window ledges. The room was quite small. It cost me £63 for a night with a shared bathroom and for the cost I expected better. The shared bathroom was the floor below which was too far from the room. Would have been handy to have a sink in the room. It said on Expedia site there was parking but I was not allowed to park in the car park because I only had a single room. If I wanted to use the car park...