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"Big rooms, quiet"

"I arrived 10 mins early and yhere were no rooms. The staff wss arguing and it was uncomfortable."

"Great little place for a quick last minute plan for a girls weekend. Location is perfect for shops and night entertainment! "

"Great breakfast and love that it is pet friendly! Very nice hotel, we loved the view from the balcony and the size of the room."

"I have been a frequent traveler since 2013 and have stayed at many Best Western properties over the years. Unfortunately, this was by far the most disappointing experience I’ve had. The online pictures are extremely misleading regarding the “waterfront/beach” property, pool area, and surrounding grounds. There is essentially no beach as portrayed in the listing photos. The most concerning part of our brief stay was the bathroom condition. While taking a shower, I looked up at the ceiling area...

"We stayed two nights and they have everything you need right at the resort. We did not leave until check out. They have a nice restaurant, ice cream bar was amazing. Pool side bar and waiter that will come to you. Enjoyed the beach. Pool was very busy because it was a holiday weekend. Overall a nice stay."

"We only stayed here for one night but our stay was super comfortable. The rooms and the hotel building overall smelled so nice and was maintained very well. It looked like it was renovated recently. The staff was kind and helpful and parking was a breeze. We also really enjoyed the breakfast; there were plenty of options enough for all the guests. I will definitely recommend this hotel if you're visiting Pensacola."

"Clean rooms and friendly service"

"We were assigned a room on the first floor. I asked for a higher floor, but they said there were none available. The drapes were drawn when we went in, and we never open them because our room faced the front of the building. Unfortunately, had we opened the drapes, we probably would've noticed that the window had been left slightly open. We figured that out later in the evening when we came back to the room and it was full of insects. Again we asked for another room, and was told the hotel was...

"Tried to check in"

"pretty run down"

"Very clean! Great experience!"

"Everything was fine."

"The pool was nice and staff were awesome but the room lacked accessible outlets and the TV was useless. Pool gets up to 8 feet deep and was relatively clean. Not overly chlorinated thankfully."

"Staff was very nice. Rooms are remolded and beautiful but furniture old and dirty. Bathroom was nasty and towels had hair. It was not bad for the price but I won’t be back."

"Great stay.... not much of a view but there are several great restaurants around and the area under the bridge is very nice."

"The hotel was gross and definitely would not recommend it. The pictures made it look great so great photography but in person it was the opposite. I considered just driving back to New Orleans and not staying at all."

"I've been staying here, as a traveling surgical tech, since Feb 2026. The manager has been very accommodating as well as the staff. I've left things in my room. They've reached out and returned it everytime.I would definitely recommend staying here if you're in the area. Very traveler friendly."

"They made us including my dog feel like home"