Very nice cozy room. It happened to be a great location for our Torres del Paine tour, as we were the last to be picked up in the morning and the first to be dropped off in the afternoon.
The staff was especially polite and helpful.
It looks like they are repainting the exterior, which must take a beating from the wind and rain.
We stayed 1 night at Kau lodge as we transitioned from Patagonia to Chiloé during our travels.
We arrived on a rainy Wednesday evening, and to our surprise their cafe is closed weekly on Wednesdays. Their location is not too far from the Plaza de Armas, which has many restaurants and shops near by.
The staff was friendly and went out of their way to accomodate an early breakfast for us the next day. Our room was plenty of space for two, and we had an amazing view out to the gulf. Overall exactly what we needed to catch some rest before a full day of travel.
One downside for any light sleepers out there is rooms with a view could be a bit noisy from the Avenida Pedro Montt traffic.
The Kau Lodge is a great place to stay. Right kn the ocean, an awesome cafe and outdoors shop on the first floor and the staff is super accompdating to your needs. They ordered us a taxi transfer to the airport, let us store our bags when we did the W trek and we even checked in really late at night and someone was there to help us. The included breakfast was medicore and the rooms a tad small but everything was cozy and comfy and its super close to downtown and other restaurants.
We ended up booking Kau Lodge last minute after high winds cancelled our trip down Rio Serrano. It was so clean and comfy with great views of the water. Breakfast was very good and they have real coffee. Big thanks to the hotel staff who helped us a ton with getting taxis and holding our luggage. We stayed in three different places in Puerto Natales (weskar lodge and the garden domes) and Kau is our favorite.
The property was exactly what I expected from the pictures and description. The rooms are small - very hostel like - comfortable. Staff were great and coffee shop has wonderful desserts.