Lobby
Check availability

Reviews of Archer Hotel Napa

4.5 out of 5
Archer Hotel Napa
1230 First Street, Napa, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1001 reviews" "
Rating 8 - Good. 151 out of 1001 reviews" "
Rating 6 - Okay. 49 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lidia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Jakob W. on 21 May 2024
Thank you for the great review! We look forward to hosting you again in the near future!

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and location. Valet was on point and I loved the texts from the staff. So welcoming
Stayed 2 nights in May 2024
Response from Jakob W. on 20 May 2024
Thank you for the great review! We look forward to hosting you again in the near future!

10/10 Excellent

Keauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Nice staff, clean property, clean rooms. Everything about this hotel was a great experience all the was down to the valet team.
Stayed 2 nights in May 2024
Response from Jakob W. on 20 May 2024
Thank you for the great review! We look forward to hosting you again in the near future!

10/10 Excellent

Shannon R.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Archer is a beautiful hotel in a great location!
Stayed 4 nights in Mar 2024
Response from Cody K. on 19 May 2024
Thank you for the great review! We look forward to hosting you again in the near future!

10/10 Excellent

Rohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Napa and The Archer was the perfect place to unwind. All the staff was so friendly and helpful. Rooms were beautiful and clean as well as the rest of the property. Loved all the small details that you cannot even get anymore at higher end hotels. Have already recommended to a friend planning to visit and will definitely be the place we stay next time we visit!
Stayed 2 nights in May 2024
Response from Ashton A. on 19 May 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us.

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. The staff and the relaxing rooftop are the best.
Stayed 1 night in May 2024
Response from Jakob W. on 12 May 2024
Thank you for the great review! We look forward to hosting you again in the near future.

10/10 Excellent

Christopher J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Bridgette on 10 May 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Yuhhwa Charlotte

Travelled with group
Liked: Cleanliness, staff & service
I reserved 2 room with occupancy of 3 & 4 but the In room supplies still only for 2 people. The body wash ran out in the middle of my shower. The hotel location is great and the room is very comfortable. The Valet parking is very convenient but cost $34 a day. Overall it is good.
Stayed 1 night in Apr 2024
Response from Cody K. on 28 Apr 2024
Thank you for the great review, we look forward to hosting you again in the near future!

8/10 Good

lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and bar. Sadly the rooftop bar was closed for renovations so we couldn’t enjoy it (and the construction was noisy). Room was well appointed but very small
Stayed 2 nights in Apr 2024
Response from Jakob W. on 23 Apr 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us!

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet hotel. Restaurant was good too. Would Come back again.
Stayed 3 nights in Apr 2024
Response from Jakob W. on 22 Apr 2024
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!

6/10 Okay

Donna

Liked: Property conditions & facilities
The property is clean and new. However, the rooms are tiny. I mean, European tiny, for the price we paid. Additionally, the rooftop bar and restaurant is horrible. We got food that was stale and inedible after what seemed like a 20 minute wait for anyone to even acknowledge our existence. Definitely don't eat there. There were a couple of nice staff members. But overall, I didn't find them kind or helpful in more ways than one.
Stayed 2 nights in Apr 2024
Response from Jakob W. on 21 Apr 2024
Thank you for taking the time to leave us a review. I apologize that our rooms and bar service did not meet your expectations. Your feedback with be shared with our leadership team.

10/10 Excellent

Eunice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellently located. You will not be disappointed
Stayed 2 nights in Apr 2024
Response from Jakob W. on 21 Apr 2024
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashton A. on 22 Apr 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jakob W. on 21 Apr 2024
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice in Napa. Beautiful property. Perfect location.
Stayed 5 nights in Apr 2024
Response from Jakob W. on 17 Apr 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us, we hope to welcome you back soon!

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Cody K. on 13 Apr 2024
Thank you for the great review! We look forward to hosting you again in the near future!

10/10 Excellent

Rigel

Stayed 2 nights in Feb 2024
Response from Cody K. on 11 Apr 2024
Thank you for the great review, we look forward to hosting you again in the near future!

10/10 Excellent

Martin

Stayed 1 night in Mar 2024
Response from Cody K. on 30 Apr 2024
Thank you for the great review, we look forward to hosting you again in the near future!

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff not super helpful or friendly! Especially at the Bar! Housekeeping very mediocre!
Stayed 4 nights in Apr 2024
Response from Jakob W. on 8 Apr 2024
Thank you for taking the time to leave us a review. Please accept our apologies that your stay was not up to our standards. Please reach out to us directly if you would like to discuss your stay further. We hope we can welcome you back soon.

10/10 Excellent

Ian, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great rooftop bar, lots of shops and restaurants right outside. Staff was very nice and helpful.
Stayed 1 night in Apr 2024
Response from Ashton A. on 7 Apr 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply the best. Great accommodations and lots of places to eat including the hotel. Staff is lovely!
Stayed 1 night in Apr 2024
Response from Ashton A. on 6 Apr 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us, we hope to welcome you back soon!

8/10 Good

Jose, Caguas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good, my only complaint, if so, was that the shower drain were clogged in both rooms I stayed. Eventually water flow away, but it is not a good feeling or even sanitary. Also, both beds were kind of canted at least in my side, like an inclination down to the outside of the bed. In both rooms also. I don't know if there was a cover or something on the bed that causes that unevenness.
Stayed 8 nights in Mar 2024
Response from Cody K. on 5 Apr 2024
Thank you for the great review! It seems that everything went well, although I would like to apologize for the clogged drain & the canted bed. We hope this does not prevent you from returning in the future, until next time...

10/10 Excellent

Marshall, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The archer hotel is located in the heart of Napa the city which has undergone considerable development in the last 10 years since I was there. Last property is extremely well managed, and the people who work there are very motivated. I would highly recommend this hotel to anyone visiting Wine country
Stayed 3 nights in Mar 2024
Response from Bridgette on 7 Apr 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Colleen

Travelled with family
Very nice place
Stayed 1 night in Mar 2024
Response from Jakob W. on 1 Apr 2024
Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay with us.

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cody K. on 2 Apr 2024
Thank you for the great review, we look forward to hosting you again in the near future!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in downtown Napa, reasonable price
Stayed 1 night in Mar 2024
Response from Bridgette on 30 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was upscale and comfortable. Enjoyed the fireplace on the balcony.
Stayed 1 night in Mar 2024
Response from Cody K. on 2 Apr 2024
Thank you for the great review, we look forward to hosting you again in the near future!

10/10 Excellent

Kerilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Loved it!
Stayed 3 nights in Mar 2024
Response from Cody K. on 27 Mar 2024
Thank you for the great review, we look forward to hosting you again in the near future!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was nice.
Stayed 2 nights in Mar 2024
Response from Jakob W. on 24 Mar 2024
Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!! Great service!
Stayed 1 night in Mar 2024
Response from Ashton Alexander on 17 Mar 2024
Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Tami

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jakob W. on 12 Mar 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your overall stay!

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome!! Everything was convenient!!
Stayed 3 nights in Mar 2024
Response from Bridgette on 11 Mar 2024
hank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Tamela, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jakob W. on 3 Mar 2024
Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay with us.

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king room with a balcony. Great view, walkable to shopping, restaurants, wine tastings, right in downtown. Valet parking. Beautiful hotel and amenities. Roof top bar with fabulous views and sunsets. We enjoyed our stay. Would stay again!
Stayed 2 nights in Feb 2024
Response from Cody K. on 24 Apr 2024
Thank you for the great review, we look forward to hosting you again in the near future!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown Napa location. Excellent hotel.
Stayed 1 night in Feb 2024
Response from Cody K. on 23 Feb 2024
Thank you for the great review, we look forward to hosting you again in the near future!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cody K. on 23 Feb 2024
Thank you for the great review, we look forward to hosting you again in the near future!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent service, great dining!
Stayed 2 nights in Feb 2024
Response from Cody K. on 21 Feb 2024
Thank you for the great review, we hope to host you again in the near future!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Imelda Perez on 21 Feb 2024
Thank you for leaving a positive review. We hope to host you in the near future.

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as it's in the heart of downtown. Plenty of restaurants, cafes, shopping, and tasting rooms. The staff here is amazing. Kind, responsive, courteous and professional. Highly recommended! I'll defiantly stay here again.
Stayed 1 night in Feb 2024
Response from Ashton A. on 19 Feb 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Ashton A. on 16 Feb 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your overall stay!

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ashton A. on 16 Feb 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your overall stay!

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Bridgette on 15 Feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale and rooms were comfortable Great location and nice amenities
Stayed 2 nights in Feb 2024
Response from Bridgette on 13 Feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

shanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice!!
Stayed 2 nights in Feb 2024
Response from Bridgette on 11 Feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior location, lovely amenities
Very clean and in the middle of everything and anything. Found a speakeasy type bar just up the street. The rooftop bar was why we chose it, but other customers were too obnoxious and noisy, so we cut our time there short. Beautiful sunset views from there though.
View from rooftop bar 2-9-24
Stayed 1 night in Feb 2024
Response from Bridgette on 11 Feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Kaley Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay super comfortable beds!
Stayed 4 nights in Feb 2024
Response from Bridgette on 8 Feb 2024
Thank you for the great review! We hope to host you again soon in the near future.

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples getaway
We had a great stay at the Archef hotel. The staff were friendly and attentive and the hotel was very clean. Lots to do in the area.
Stayed 2 nights in Jan 2024
Response from Cody K. on 6 Feb 2024
Thank you for the great review! We hope to host you again soon in the near future.

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time at the Archer. Location was perfect, they were very attentive to our stay, and they exceeded our every request. We will absolutely stay at the Archer again!!
Stayed 4 nights in Feb 2024
Response from Cody K. on 6 Feb 2024
Thank you for the great review! We hope to host you again soon in the near future.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2024
Response from Ashton A. on 2 Feb 2024
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us!

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ashton A. on 2 Feb 2024
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us!