Nice comfortable clean hotel near Xuanwu subway. But aircon broke down on third day and we had to shift to another room. Hotel counter staff do not appear familiar with basic tourist information and could be better equipped with local knowledge of tourist attractions, transport to other places outside Nanjing, where to locate certain landmarks etc...
It's the best hotel I've booked in my one-month holiday, quick check in and out. The staffs are very helpful and friendly, the hotel is opposite the beautiful Xuanwu lake which is one of the popular tourist destination, the metro line is also next to the hotel which lead to many other tourists spots. Hotel room is spacious and clean, great all you can eat breakfast and dinner on the 20th floor, overall, it's been a great experience.
Everything was ok if on check out they wouldnt clame for 5min that room hasn't been paid yet. I knew it was as it was stated on reservation and I chked that it was charged on my credit card already. Only after telling them for 5th time they went back and checked and found out it was already paid. No apology, nothing. They would easily double charge me.
This hotel is located very close to Xuanwu Lake and also right next to a metro stop. The room was clean, the staff was friendly and spoke English. It was a pleasant stay!