"While the location is chaotic and busy the actual hotel was surprisingly good. Very nice and clean rooms to really affordable prices, The food at the hotel restaurant was really good and the staff was amazing. The only issue is to get a taxi driver to want to drive downtown where the hotel is due to the busy traffic around the area. But highly recommend this hotel as it is really good value for the money."
"The way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip. "
"We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena"
"The entire property is a little gem a hotel and reasonably priced! Im from the USA and the Galaxy is my preferred choice in hotels. It always clean. All the rooms are nice and all have TVs and cable. The restaurant on Roof Top serves great food and you cant beat the FREE BREAKFAST! Its location is perfectly located near downtown where you can walk to shop or catch a Boda or Taxi to town. Awesome Manager, helpful, and friendly Staff!"
"This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended."
