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The Concord Hotel And Suites

4.5 star property
Luxury hotel with full-service spa and free valet parking

Choose dates to view prices

Located in Parklands, The Concord Hotel And Suites combines comfort with convenience. Guests can enjoy a refreshing swim in the pool, schedule a massage at the spa, visit the health club, or simply relax at the bar. Free WiFi keeps everyone connected throughout their stay.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Room service
The current price is ฿2,934
฿3,462 total
includes taxes & fees
4 Nov - 5 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette | Coffee/tea maker

Basic Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 111 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Deep-soaking bath
Bathrobes
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Deep-soaking bath
Bathrobes
  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Deep-soaking bath
Bathrobes
Hairdryer
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
31, Wangapala Road, Nairobi, 49434

What's nearby

  • The Aga Khan University Hospital - 18 min walk - 1.6 km
  • Sarit Centre - 3 min drive - 1.9 km
  • University of Nairobi - 4 min drive - 2.6 km
  • United Nations Office at Nairobi - 5 min drive - 3.7 km
  • Village Market - 6 min drive - 4.5 km

Getting around

  • Nairobi Station - 22 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive

Restaurants

  • ‪Red Ginger - ‬14 min walk
  • ‪Parklands 2nd Avenue - ‬16 min walk
  • ‪Hashmi’s Bbq - ‬8 min walk
  • ‪Furusato Japanese Restaurant - ‬13 min walk
  • ‪Chowpaty Wave Lounge - ‬7 min walk

About this property

The Concord Hotel And Suites

Luxury hotel located in Parklands
Dry cleaning/laundry services, a bar and a health club are just a few of the amenities provided at The Concord Hotel And Suites. Treat yourself to a massage at the on-site spa. In addition to a business centre and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool, along with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an indoor pool
  • A porter/bellboy, luggage storage and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 42-inch LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

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Novotel Nairobi Westlands

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
9.8 out of 10, Exceptional, 91 reviews
The price is ฿4,268
฿5,334 total
includes taxes & fees
21 Nov - 22 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Curry Flavors

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

Frequently asked questions

Does The Concord Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Concord Hotel And Suites?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Concord Hotel And Suites on 4 Nov 2025 start from ฿2,934.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Concord Hotel And Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Concord Hotel And Suites?

Self-parking and valet parking are free at this property.

What time is check-in at The Concord Hotel And Suites?

Check-in begins at noon. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Concord Hotel And Suites?

Checkout is at 10 AM. Late checkout is available for USD 50 (subject to availability).

Does The Concord Hotel And Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30.00 per vehicle applies.

Where is The Concord Hotel And Suites located?

Located in Parklands, this luxury hotel is within 1 mile (2 km) of Diamond Plaza II, The Aga Khan University Hospital and Aga Khan University Nairobi. Westgate Shopping Mall and Oshwal Religious Centre are also within 1 mile (2 km).

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The Concord Hotel And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 222 reviews
Rating 8 - Good. 68 out of 222 reviews
Rating 6 - Okay. 25 out of 222 reviews
Rating 4 - Poor. 14 out of 222 reviews
Rating 2 - Terrible. 12 out of 222 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would highly recommend for tourists
Stayed 6 nights in May 2024

8/10 Good

Delroy

Liked: Cleanliness, amenities
Friendly and helpful front desk staff. Good variety of breakfast options. Overall an enjoyable stay. I would definitely stay at the Concord again.
Stayed 6 nights in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent friendly staff and very nice facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nice clean hotel; location for us was important Breakfasts excellent room comfortable clean welcoming thank so much for making our stay so happy and enjoyable Asante Sana
Stayed 4 nights in Aug 2024

8/10 Good

Nate

Liked: Cleanliness, amenities, property conditions & facilities
It’s a very nice property but we reserved a
Stayed 1 night in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to appreciate Evelyn and Nicholas at the breakfast, very courteous and excellent customer service. Thank you! Ian at the front desk was pleasant too. Good hotel to stay, I would definitely recommend it.
Stayed 6 nights in Dec 2024

8/10 Good

Haiwei

Liked: Staff & service, property conditions & facilities
it is a standard kind of hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities, room comfort
Had an amazing stay but food need to improve it’s too routine and predictable
Stayed 6 nights in May 2024

10/10 Excellent

Subhendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility and loved the services offered by the staffs… very cooperative and warm people. Thanks to the management to provide such great hospitality and maintaining the facility in the heart of Business district.
Stayed 6 nights in Nov 2023

10/10 Excellent

Einas

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location close to malls and shops. Safe and quiet area. Pleasant and attentive staff. Great restaurants within the hotel. Spacious and clean room with very comfortable working space.
Stayed 7 nights in Mar 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and the staff is very friendly. However they could do with a variety of breakfast not the same thing every day.
Stayed 4 nights in Feb 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable and breakfast buffet was good. Hallway carpets need deep cleaning.
Stayed 1 night in Sep 2022

4/10 Poor

Akshat

Disliked: Staff & service, property conditions & facilities
Overall service and behaviour has declined. As a gold member I am entitled for free room upgrades and complimentary late check out but none was provided to me.
Stayed 3 nights in Feb 2025

6/10 Okay

Manoj

Liked: Cleanliness, staff & service, amenities
Nice rooms, Gym equipment was not working
Stayed 4 nights in Mar 2023

10/10 Excellent

Kaminieli

Liked: Cleanliness, amenities, property conditions & facilities
Yes the service was way beyond expectations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Esther Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good the staffs are nice and the room is very clean and spacious
Stayed 3 nights in Oct 2025

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very friendly staff and services. Great and a wide selection of food available. Rooms are very well maintained.
Stayed 2 nights in Sep 2025

6/10 Okay

Harjeet

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hamsa

Concord

Perfect
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly staff

People were very friendly and helpful in every way.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alnoor

Amazing
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025

2/10 Terrible

Eric

I was over charged for an extra day almost double
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
The poor was heated which was nice. The water quality was poor (yellow from the taps) and when some of the fittings were first turned on the water gave off a very bad odour. Possible stagnation or legionella issue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located a short distance away from malls and the city pulse. Its a nice place to rest and come back strong. I used Über to travel everywhere. The hotel got a gate and a good pickup point just outside the lobby. Staff was friendly, always a smile no matter what time of the day.
Never encountered rules like this. Made me smile. Safety is important here
I wish I would have used the tub more.
Merry Christmas
Stayed 10 nights in Dec 2024