Palacina The Residence & The Suites offers a tranquil escape with lush gardens and a daily complimentary manager's reception. Unwind in the steam room or book spa treatments like Swedish massages and body wraps before enjoying international cuisine at Palacina Bistro.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Parking included
Free Wi-Fi
Restaurant
Gym
The current price is ฿6,963
฿6,963
฿8,216 total
includes taxes & fees
12 Mar - 13 Mar
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Located in Nairobi, Palacina The Residence & The Suites is in the business district. Kenyatta Mausoleum and Teleposta Towers are local landmarks, and some of the area's activities can be experienced at Kenya Railway Golf Club and Royal Nairobi Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Make sure you get close to the area's animals with activities such as game drives and game viewing. Visit our Nairobi travel guide
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
What's nearby
Yaya Centre
16 min walk - 1.4 km
Lucky 8 Casino
18 min walk - 1.6 km
Arboretum
18 min walk - 1.6 km
Nairobi Hospital
3 min drive - 2.3 km
Royal Nairobi Golf Club
4 min drive - 2.3 km
Getting around
Syokimau Station
31 min drive
Nairobi (WIL-Wilson)
14 min drive
Restaurants
Connect Coffee
11 min walk
Roadhouse Grill
5 min walk
Coco Jambo Denis Pritt
12 min walk
Artcaffé Dennis Pritt Rd
5 min walk
Alfajiri
5 min walk
About this property
Palacina The Residence & The Suites
Luxury hotel located in Kilimani
Consider a stay at Palacina The Residence & The Suites and take advantage of a free daily manager's reception, a terrace and a garden. For some rest and relaxation, visit the steam room, and indulge in a facial, a body scrub or a massage. The on-site international cuisine bistro, Palacina Bistro, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
Free self-parking
A round-trip airport shuttle (surcharge), babysitting (surcharge) and coffee/tea in reception
Outdoor furniture, concierge services and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and offer comforts, such as fireplaces and premium bedding, in addition to perks, such as wet bars and laptop-compatible safes.
More conveniences in all rooms include:
Bathrooms with separate baths/showers and bidets
43-inch flat-screen TVs with premium channels
Wardrobes/cupboards, LED light bulbs and kitchenettes
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
Palacina Bistro
Things to do
24-hour gym
Indoor pool
Outdoor pool
Steam room
Family friendly
Babysitting (surcharge)
In-room kitchenette
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Living room
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business centre
3 meeting rooms
Outdoors
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Spa
Body scrubs
Body wraps
Deep-tissue massages
Facials
Manicures/pedicures
Swedish massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Doorbell and phone notification
No lift
Phone accessibility kit
Tile flooring in room
Visual fire alarm
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable drinking straws available
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Locally-owned and organised tours and activities
Mosquito nets
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Room amenities
Bedroom
Premium bedding
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with premium satellite channels
Food and drink
Coffee grinder
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Free bottled water
Freezer
Hob
Ice maker
Kitchenette
Limited room service
Microwave
Minibar
Refrigerator
Toaster
Toaster oven
Wet bar
More
Desk
Fireplace
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Living room
Portable fan
Soundproofed rooms
Water-efficient toilets
Policies
Check-in
Check-in start time: noon; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 50.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi
Frequently asked questions
Does Palacina The Residence & The Suites have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Palacina The Residence & The Suites?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on 12 Mar 2026 start from ฿6,963, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palacina The Residence & The Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palacina The Residence & The Suites?
Self-parking is free at this property.
What time is check-in at Palacina The Residence & The Suites?
Check-in start time: noon; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Palacina The Residence & The Suites?
Checkout is at 10:00 AM.
Does Palacina The Residence & The Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.
Where is Palacina The Residence & The Suites located?
Located in Kilimani, this luxury hotel is within 1 mile (2 km) of Yaya Centre and Lucky 8 Casino. Nairobi Hospital and Prestige Plaza are also within 2 miles (3 km).
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Reviews
Palacina The Residence & The Suites Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.8
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 146 out of 183 reviews
10 - Excellent
146
Rating 8 - Good. 24 out of 183 reviews
8 - Good
24
Rating 6 - Okay. 7 out of 183 reviews
6 - Okay
7
Rating 4 - Poor. 2 out of 183 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 183 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Mary
8 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room was very clean, with adequate amenities and tastefully furnished
This is an excellent hotel in a safe area of Nairobi
It is tastefully decorated with large well decorated rooms.
The staff was proper
I will stay there again
Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also
The food is probably at the top of what I’ve experienced in East Africa.
We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed.
They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service.
The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it.
For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia