Does Comfort Gardens have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Comfort Gardens?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Comfort Gardens on 31 Oct 2025 start from ฿2,957.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Gardens pet-friendly?

Yes, pets are allowed at this property. There's a fee of KES 2500 per pet, per night.

How much is parking at Comfort Gardens?

Self-parking is free at this property.

What time is check-in at Comfort Gardens?

Check-in start time: 9:00 AM; check-in end time: 11:00 PM. After-hours check-in is not available.

Does Comfort Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KES 3900 per person applies.

Where is Comfort Gardens located?

Located in Gigiri, this guesthouse is within a 15-minute walk of Village Market and United Nations Office at Nairobi. Embassy of the United States of America and Banana Hill Art Gallery are also within 15 minutes.

Comfort Gardens Reviews, Deals & Photos 2025

10/10 Excellent

Kerry

3 Dec 2023

Perfect for our needs, attentive staff, lovely grounds and close to village Market.

Stayed 8 nights in Nov 2023

10/10 Excellent

Boris

1 Apr 2024

Liked: Cleanliness, staff & service, room comfort

Cozy, great staff, and great value for money.

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.

Stayed 7 nights in Mar 2024

8/10 Good

tomasz

1 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.

Stayed 1 night in Jul 2022

10/10 Excellent

Rolando

2 Sep 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Very, very safe

Stayed 1 night in Aug 2022

6/10 Okay

Jacqueline

24 Oct 2023

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.

Stayed 8 nights in Oct 2023

2/10 Terrible

Tania

5 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

27 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant and quiet

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.

Stayed 2 nights in Jan 2019

8/10 Good

Ann, Niamey, Niger

23 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right next to mall with everything

I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.

Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

23 Feb 2017

Liked: Staff & service

like the proximity to Village Market. Very quiet with attentive staff

8/10 Good

Susan, Canada

5 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable Rate Good Location

One night stay, Very comfortable room, lovely balcony.

10/10 Excellent

Lars, Silver Spring, MD, USA

10 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value near the UN

Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.

6/10 Okay

Pierre, Addis Abeba, Etiopien

17 Jun 2016

Disliked: Property conditions & facilities, room comfort

Här bor man bara om man måste vara just i detta om

Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.

2/10 Terrible

Kaisa

18 Feb 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.

8/10 Good

Verner, Copenhagen

8 Feb 2016

Liked: Cleanliness

Disliked: Room comfort

Location, location, location

Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.

2/10 Terrible

Verified traveller

24 Jan 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not ok

Very dissapointing. Price range completely not in line with comfort, quality and services offered

6/10 Okay

Verified traveller

24 Jan 2016

Liked: Cleanliness

Short pleasent stay

This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).

6/10 Okay

W Robert, New York

16 Oct 2014

Disliked: Room comfort

Adequate

This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.

2/10 Terrible

UN Consultant, UK

14 Sep 2014

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced and very basic

I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.

8/10 Good

Verner, Copenhagen

25 Aug 2014

Liked: Cleanliness, staff & service

Attractive location and value-for-money

Comfort Gardens is a pretty basic but clean and well-functioning hotel. Friendly staff and quiet area. Perfect location for UN and Embassy access.

8/10 Good

Arvid SOlheim, Oslo

2 Jul 2014

Liked: Cleanliness, property conditions & facilities

Perfekt beliggenhet!

Har man noe å gjøre på UNON-Gigiri, og ikke vil betale 300$ pr natt, er dette et veldig godt alternativ. Hyggelige folk, basseng, stille, god frokost, wifi, interessante gjester... En ulempe er at det er litt langt til sentrum, men der tregner man jo ikke å dra.

4/10 Poor

KR, Geneva

12 Nov 2013

Disliked: Cleanliness, staff & service, room comfort

Rooms do not match description

I had made a booking in advance. When I arrived, I was given a room that was right next to the reception area, with amenities that were not of the same standard as described on the website. The room was exceedingly noisy, as you could hear all the conversations in the reception area. The cleanliness of the room was also sub-standard. I was told that this was "the last remaining room". They charged the same rate for this room as for the other rooms in the guesthouse and were unwilling to adjust the rate when I pointed out that the quality of the room was not the same as the rooms they advertised on their website. The second and third night I was given another room, after having insisted that the first room was not acceptable.

6/10 Okay

Carole, Toronto

31 Jul 2013

Liked: Staff & service, property conditions & facilities

Okay for overnight stay

We stayed here for 1 night July 12, 2013 prior to our safari and arrived late & left very early the next morning. Once we arrived, we were so exhausted from 15+ hours of travel, that we ate a quick meal (which was great), and then went to bed right away. We did have a bit of confusion of charging for our stay (which was already paid through Expedia), but once we showed our email confirmation, it was okay. Service from staff was excellent. We were impressed by the honesty of a waitress who served us dinner and returned our change the next morning at breakfast (not realizing it was a tip for her). Our only qualm was that the walls were so thin, you could hear everyone nearby walking and talking since we were on the ground floor. The room we were in was average (definitely not the new executive room) and it suited our needs for a quick stay. Overall, the hotel grounds & service were much better than actual room itself. For what we paid, we expected the room to be nicer. Not amazing value when all we needed was a comfortable bed.

4/10 Poor

Traveller, Asia

5 Jun 2013

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Not a great stay

A confused place. Though I had booked myself into a suite the staff had no clue about it and put me into a lower category room. No phone in the room, hot and cold water mixer out of order, no clothes racks or towel racks in the bathroom Internet connection was an issue and I had to try several rooms to find one where the connection was reasonable. The staff are pleasant and helpful but the management needs tuning up. Good location if you have business with the UN very conveniently located for shopping at the Village Market in Nairobi

6/10 Okay

DB, London, UK

25 Feb 2013

Liked: Staff & service

Decent basic place.

Decent guesthouse walking distance from UN HQ, US Embassy and Village Market Mall (excellent Masai market on Fridays!). Good if you need to be at UN. Nice enough place but fairly basic. No AC and limited number of fans so a bit warm. Nice pool and grounds.

10/10 Excellent

Sheil

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Apr 2025

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