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"Excellent customer service"

"At first it was disappointing because we booked online for two nights staying here in hotel app and it says breakfast are included but when we got here there’s no breakfast in the morning we paid too much money but the service by cocotel is so disappointing and big scam .thankfully the staffs here are so kind and attentive/caring and all my disappointments are gone because of them . Hopefully hotel app or by cocotel just only put what’s really included in your site don’t scam people again para...

"Pools were amazing. The view wonderful."

"This was the worst place I've ever stayed, they had taken all the TVs out of the room they still have the place where they were on the wall TVs were gone. They didn't have Wi-Fi in their rooms though I eventually was able to get the executive Wi-Fi from them and it worked in the room. They had bugs in their room though it was clean it just had bugs. And I didn't stay the second night cuz I was so happy with the place and they told me they would refund my second night and I have not received my...

"Beautiful peaceful retreat. "

"ask front desk to physically double check that the room is clean."

"Clean room, the hosts were excellent and nice. Quite peaceful and worth the stay. Wishing I stayed longer"

"We checked-in here at Brizo Hotel and Beach Resort in Morong Bataan for Dec 3-4, 2022 (saturday-sunday), we were only informed that the pool is not available when we got to the property. We hoped that we were at least informed in advance regarding the situation as we should have made changes to our plans prior to travelling all the way to the property. It's as if we can still cancel on the spot, how are we able to make a different booking if it was that late. I hope readers could know how...

"We enjoyed the pool, but there were a lot of leaves. The room was not clean enough, especially the outdoor toilets; there was even poop that was not cleaned. The place is beautiful, and the beach itself could improve in cleanliness as well as the service at the reception and kitchen, where the staff seemed unfriendly."

"Nice place "

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"The staff was good."

"Bed was very comfortable, room is a bit small but adequate. There was no kettle but the helpful front desk team supplied me with one. Location is great!"

"Staffs are so nice, Clean hotel and near to the center proper. Highly Recommended. ❤️"