ปราสาทใน Nagano

"พนักงานบริการดีพูดจาสุภาพ"

"Nice Facilities and staffs. Rooms are big. But a bit far from train station."

"This is a great hotel—very clean and well maintained. The room is quite spacious for two people and has everything we needed for a comfortable stay. Amenities are available at the lobby for guests to take, which is very convenient. The hotel is also thoughtful to provide pajamas for guests to use during their stay. The staff are friendly, helpful, and professional. The location is excellent, just about a five-minute walk from Nagano Station We really enjoyed our stay and would definitely come...

"Good location / The staff are very helpful."

"お風呂が気持ち良い"

"The staff were so welcoming from the moment we checked in, even helping us carry our heavy suitcases up to the second floor. The room was lovely and spacious, with all the traditional ryokan elements you would expect. Located an easy 10-minute bus ride directly from the station, and you can use your Pasmo card on the bus. From the nearest bus stop, it’s just a five-minute walk. The only thing travellers should be aware of is that, as the ryokan is located in the historic part of Nagano, most...

"特になし"

"Very good staff and clean rooms"

"受付の対応がよかったです。マンガコーナーがありました。"

"掛け布団が重かった。エキストラベッドも今までのホテルの中でも最低です。マットが薄く金具が背中に当たり寝れません。"

"The hotel is overpriced for the quality of room. We had two rooms, both were “non-smoking” but one of the rooms smelled so badly of smoke that with even using the room spray and the air ionizer I could not get rid of the over whelming smell - it had an ashtray in the room so it was NOT a “non-smoking” room. … hard to communicate with the staff"

"施設はきれい。スタッフが荷物持ってくれたり、客室で説明してくれたり対応が丁寧。ロビーに行くと必ずスタッフがいてすぐ対応してくれる。 夕食は地のものを多く使った手の込んだ前菜から始まってどれも旨い。特に台の物の信州牛の鉄板焼きはとろける旨さ。 ナイトツアーで蛍と星空観察に連れて行ってくれてとてもよかった。 広縁と内湯がない部屋だったけど、使わないから問題ない。"

"Truly authentic Japanese ryokan experience with incredibly great food, wonderful staff, and very unique private onsen experience. It's a bit out of the way from Nagano city but well worth the drive. The food preparation was absolutely amazing and such a wonderful experience."