"i was impressed with how the staff managing in the reception because it was so busy during the two days holiday in oman one staff who was realy managing effeciantly her name Jenny she deserve to be acknowledged for her hard work & effeciency
the service provided was excellant from my point of veiw"
"Kindly picked up at airport and then I returned with mr Mohammed next day . Breakfast was good and staff friendly . Bed was comfortable . Thank you for enjoyable lay over"
"Great budget option and one of the best Novotels I've ever stayed in. Close to the airport with great, helpful staff and excellent facilities (gym, sauna, pool, restaurant). I would definitely stay again."
"I’ve traveled far from the U.S. and stayed in many hotels, but Myriad Muscat truly stands out as the best for its exceptional customer service. From the moment I arrived, I was welcomed with open arms and genuine kindness. The hospitality here is unmatched—I’ve extended my stay twice already because I feel so safe, comfortable, and cared for.
A special shoutout to Maryam, who made my first night unforgettable. She went above and beyond to make me feel welcome and supported. Her warmth and...
"We had a wonderful stay at the Kempinski Hotel in Muscat. The location right by the sea is breathtaking, and the dining experience was outstanding with a variety of delicious options. What truly sets this hotel apart is the exceptional service — every staff member went out of their way to make our stay special. A heartfelt thank you to the team for the beautiful fruit basket surprise at the end of our breakfast on checkout day — it made my birthday truly unforgettable. A perfect blend of luxury,...
"Things which could be improved
Porters were taking other peoples cars luggage and leaving behind people like myself behind even though it was Eid holidays and it was busy no excuse to miss people who have been waiting patiently or pick and choose..
Complimentary drink glasses should be refreshed sooner than waiting like 20 min
Breakfast needs improvement omelette station and Que outside in the heat not a good idea especially where the Que is within stairs quite dangerous for elderly and...
