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"Super accueil et lieu magique. Un seul regret : n’y être pas resté plus longtemps "

"Very clean, beautiful view and the family was wonderful."

"Très bon lodge avec de belles chambres au milieu des montagnes. Très bon restaurant de spécialités locales avec une famille adorable qui est très accueillante. Je félicite le service de Luc Quoc anh Cuong qui s’occupe très bien de ses clients et avec le sourire. Je recommande cet hôtel à tous les amoureux de la nature . À bientôt j’espère "

"The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly."

"Outside appearances can be deceptive, The Ngan Nga Bac Ha Hotel is welcoming and friendly. There is no lift, but staff carry your heavy luggage and walking a couple of flights of stairs is good for your health. Take time to sit outside and have a drink and watch the beauty of Vietnam unfold before you, chat to the friendly staff, they may struggle with some English, but super nice people. The manager is very helpful, assisting with problems that are not hotel related. Food was excellent."

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"The room was nice. It did smell of smoke though. Hotel name was actually in Vietnamese and not “White Lotus” so it was a little difficult to find"

"Great stay at great hotel. Nothing to complain about. Room was quiet and clean, soft bed, all electronics were working. The location is not central but we wanted a quiet street and this is what we got. Secured parking for our bikes. Best chicken pho I had in Vietnam in 3 weeks was at their breakfast. Good job!"

"The room was large and the staff were kind. There are no shops nearby, but it's quiet."

"The rooms were clean and the beds were very comfortable. The staff was friendly and very helpful, The food they made was delicious too! "

"Very friendly staff and great customer and plus clean rooms I enjoyed my stayed with my wife and many places to visit around the Sapaly Lao Cai city hotel I appreciate the manger and the staff talking with us with everything we need and accommodations I’m very impressed by the service and hospitality thank you again so much I appreciate for our visit in Lao Cai city and the hotel Sapaly "

"Absolutely amazing views, and such a comfy room. We had an electric blanket and a heater. We opted for the room with the bath tub and it was so cozy!!! You have to bear in mind this budget luxury and not everything is perfect in terms of appearance but it was still such a love lovely hotel. It included a great breakfast, moped rental, laundry service and even excursion. I could not recommend this place more!!!!"

"Really appreciated the warm and efficient service. Loved the view over the village and rice paddies from the houses higher up. enjoyed using the common area with fireplace and the food was great. Recommend. "

"The location is great, very quiet within walking distance to everything, Sapa has ski village vibes. The owner is often working at the front desk and is genuinely an incredible human. We arrived 630 AM on the train and he permitted us to check-in to our rooms early, as well as check out at 5 PM with no extra costs! He even upgraded us to a superior room because it was available! He helped us book a one-day trek with a local and it was so fun and informative! We are active 50 year olds and found...

"Super kind staff. We enjoyed staying here."

"Lovely modern place with a kind staff. Room is compact and comfortable. "

"Ok on plus points the room was like a wooden hut with balcony outside. I really liked it and it was clean with firm but comfortable mattress. The shared shower was reasonable with hot and powerful enough showers. All rooms have padlock in which you take the key. Negative points. The rooms have no sound proofing at all. A family was staying in shared dorm attached and got up at 5am everyday talking, laughing very loud and was impossible to sleep. Could hear a cat cough in next room and thats not...