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"The staff go above and beyond here. It’s great. "

"Very helpful and knowledgeable staff, understand and know guest’s needs. Clean spick and span, and well-ventilated Room including the toilet, small “kitchen” adequately fitted with microwave oven, toaster, kettle, etc. Check-in and check-out with ease. "

"Great venue, room could do with refurb but okay for 1 night"

"The sink/basin in the washroom was really small and the water was splitting all over on the bathroom floor. Rooms were partially cleaned there was dust and hairs all over."

"The rooms were good. Staff ok until I complained about washing powder provided that bleached my 2 items($100 value). Photos provided via email but no correspondence. Infuriates me! Next time provide sealed washing powder. At least acknowledge your mistake and provide some kind of reimbursement for my loss. Send photos of items via email. Ncore"

"The room was great but the bathroom was small"

"Always a great stay here . Clean comfy , lovely hosts and walkable into town ."

"Staff were very helpful & friendly. Renovated Apartment was modern with quite a large bathroom for a 1 bedroom apartment. The area was quiet, peaceful & treelined. Parking on site. Botanic gardens & lake close by & shops not far. Would stay again."

"Great facilities. Parking right outside your door. Home from home. Main thing the owner went out of his way to offer me a pickup when he heard why I came to Bairnsdale. I thought how gracious and kind. He didn't have too. Kind soul"

"The email advising late check-in instructions was very helpful."

"Great stay! Friendly staff and effortless check-in."