Dear Sir/Madame, thank you very much for reviewing us. We are sorry for the inconvenience caused by the air-conditioning. We apologise on behalf of all the staff and personally hope to welcome you again at our hotel.Best regards,Concetta GalloFront Office Agent

Sehr geehrter Herr. Hille;im Namen des gesamten Teams möchte ich mich hiermit für die Vorkommnisse entschuldigen.Wir sind uns bewusst, dass wir die Vorkommnisse nicht rückgängig machen können und würden uns deshalb umso mehr freuen wenn Sie uns eine zweite Chance geben würden.Mit freundlichen Grüßen,Concetta GalloFront Office Agent

Dear Madame Bersin ,First of all I would like to thank you very much for taking time to share your experiences with us. The hotel team and I deeply regret that we did not meet your expectations. We are aware of the fact we are unable to remove your recent experiences, but we sincerely hope to welcome you again to convince you that we can do it in a better way.Kind regards from Munich,Concetta GalloFront Office Agent

Dear Sir Klein,thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your experiences with us. We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Concetta GalloFront Office Agent

Dear Sir Alonso,first of all thank you so much for your great review.We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. Best regards,Concetta GalloFront Office Agent

Dear Sir. Patch,thank you very much for your recent stay at our Living Hotel Das Viktualienmarkt and for sharing your experience with us. I am deeply sorry that we did not meet your expectations especially regarding our rooms. Regarding the taxi, I personally apologise for the inconvenience as it does not usually happen.I hope you can give us a second chance, we look forward to seeing you soon. Kind regards from Munich,Concetta GalloFront Office Agent

Dear Victoria,Thank you very much for your kind review! We're thrilled to hear that Concetta from the front office made your stay enjoyable. We're glad she could assist you with her helpful and caring nature. It's wonderful to know that you found the rooms clean and enjoyed our excellent location. We truly appreciate your feedback and hope to welcome you back soon for another fantastic stay!On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

Dear Theresa, Thank you very much for staying at our Living Hotel Das Viktualienmarkt and for sharing your experiences with us.It was a great pleasure to read through your comment and to hear that you spent a great time with us. I am more than happy to share your feedback with our team, as this is always a great recognition for us.The entire team is looking forward to welcome you back on your next trip to Munich.Kind regards from Munich,Dariia PetrovskaGuest Relation

Dear Paul, Thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your experiences with us. We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. It is very nice to hear, that you liked our service level.On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

Dear Mr. Juan, Thank you for your loyalty towards our house.I am very happy to pass on your words of praise to our team and speccially to Antonio and I am sure that everyone will be very happy about it.We are already looking forward to welcome you again, soon.Warm regards from Munich,Dariia PetrovskaGuest Relation

Sehr geehter Herr Rüdiger, vielen Dank für Ihre Loyalität gegenüber unserem Haus.Ihre Treue schätzen wir sehr und freuen uns schon jetzt, Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße aus München,Dariia PetrovskaGuest Relation