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"Overall the room was fine. It was pet friendly and clean but room was a little stinky. It did get better once we turned the air on. Staff at check in and out were very friendly."

"Super clean, spacious, hot breakfast and friendly staff. 30 minutes from New River Gorge National Park."

"Staff is great, and they have room service."

"All good"

"Breakfast was not good. We didn't see much help in terms of getting our shower soap/liquid filled up after multiple requests. Property was renovated and hence seemed new."

"Everyone was super nice and helpful. Your end"

"Room was clean as were the towels. We just felt this Hampton Inn needs a ‘refresh’ as paint was peeling off in the bathroom as well as the wall paper bubbling (room 417). Dings in the door…we believe it is an older Hampton…needs a refresh for sure. Breakfast was very good as the touch of ‘gift bag’with 2 bottles of water and in the morning complimentary cookies! Staff was friendly and helpful ( put our cooler freezer packs into a freezer ready for us in the morning for our next leg of our trip!)"

"Traveling through on our way home. Clean, comfortable beds, would stay here again"

"Hotel was clean. The fastest check-in I've had. Convenient location to food and gas as well as the interstate. Quiet property and very clean, welcoming lobby. Room was perfect."

"Room was fine. Pool was not as pictured."

"Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade."

"One of the main reason we got the hotel was for the pool. It was closed over half the stay we were there. Also it is very out dated will not be going back"

"Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing."

"Very clean, nice value"

"Room Is brand new! Good food!"

"The main desk staff could have been a little more friendly and welcoming."

"Sheets were not cleaned. No toilet tissue at all !!! No coffee. Not as advertised at all. Lots of broken things inside. "

"Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed."