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"Angenehm. Hilfsbereit. Freundlich."

"Super friendly staff. Very comfortable room and beds. Nice breakfast. Good proximity to the lake! Great place to stay."

"This is an excellent location, about 15-20 minutes outside of Galway. The room was clean, included two twins and was comfortable. We were on the top floor which was up two flights of stairs, only annoying when bringing the luggage in. There was parking for about 6-8 vehicles in the back, we didn't have trouble finding a space but the lot was full each morning. Breakfast started at 8:30am which wasn't an issue for us but was later than we expected. You order off the menu at the restaurant and it...

"We booked for one night, and were looking forward to using the spa facilities. When we arrived, we were told that they were shut for refurbishment. Apparently, this work has been going on for some time. I was told an email had been sent out. I did not receive any email. The hotel has a duty to let people know such things, so they have a choice of changing their plans. I noticed a lot of unhappy people that weekend. They are not afraid to charge top prices, and yet offer very little in return."

"Due to Expedia's character limit, only the key points are listed here. A more detailed version of this review exists elsewhere and cannot be linked here. By far the most disappointing hotel stay of our Ireland trip. Room was visibly worn and poorly maintained. Multiple visible stains on bedding, bed area and upholstered furniture (see photos). Contrast-enhanced versions of some photos uploaded because several stains were less visible on camera than in person. After we complained,...

"Floors not clean. Washing machine full of dirty water. Bedding was adequate. Shower got barely warm. You get what you pay for. "