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"Very helpful , couldnt do enough to make our stay enjoyable . Will definitely go back!!!"

"Great place to stay. Lovely welcome to a property that we found perfect. We really appreciated the help with the puncture too. Easy access for the Thursford Christmas Spectacular from here. "

"Staff were amazing"

"Great location close to Eye, super clean and well appointed rooms. Staff were brilliant. Food was really good. "

"Lovely stay! So many nice little touches - coffee milk etc. perfect for a long weekend! "

"Lovely quirky room (Africa). Stayed with two dogs who each had beds, bowls and treats provided.. lovely bakery for breakfast where you could choose your breakfast items. Everyone very friendly and great pub (kings arms) opposite for evening food and drink. Perfect place"

"Clean room, good breakfast "

"Beautiful all round. Lovely breakfast"

"The outside was a bit scruffy but the room was ideal. "

"Exceptional! friendly warm welcome on arrival. clean comfortable well decorated room breakfast great quality and service in the morning. Thankyou :)"

"Absolutely fantastic stay. Friendly welcoming staff and a beautiful hotel. "

"The room was very clean and warm comfortable the only problem we had was the shower wasn’t hot but Luke warm it was late when we had are shower so couldn’t mention it and we were there for one night. In the morning when we had breakfast we did mention this issue. The staff member that looked after us for breakfast was lovely made sure we had everything the cooked breakfast was lovely her name was iessie she was amazing would differently come again this is our second visit in a year.. "

"Third time booking this hotel. Always lovely, clean, warm (radiators are always on before you arrive so the room is lovely and warm to get easy in). A lovely lady from concierge called me today to confirm my booking and ensure we had the details for the contactless check-in (access codes for the front door and key box) as we were due to arrive after she had left. Super friendly and welcoming. Room is lovely and clean, large comfy bed, clean bathroom and shower and even a space for cooking...

"The only little complaint we had was the checking in process. We were told we’d get an email telling us how to check in which we never got. Also there seemed to be a difference between the info on hotels dot com and the places own website. But other than that, the room was lovely, well equipped, clean, comfortable. The bathroom was amazing and spotless. Would definitely recommend "

"One bath towel 2 adults? Blocked sink? Charged 15 pounds to check in an hour early when we booked 2 rooms for 3 nights. If you need to stay in this area it has a restaurant on site , it’s ok but not geat"

"no one interfered"

"Amenities stood out"

"The food in the Brasserie was superb. Overall excellent facilities and helpful staff."

"Friendly comfortable decent value nothing seemed to be any trouble Very nice"