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Excellent hotel, really enjoyed the time spent in this property. Friendly and helpful staff. Excellent dining options and delicious food. So many areas in the hotel to spend your time. Thanks to all the staff that made this experience enjoyable. A
I find the staff extra friendly
Specially the check in staff ....
I got all my questions answered even from the non english speaking staff.
The hotel staff can help you in planing a day activities and they are glade to help with the transport
Vialand shopping center is a beautiful place to spend time and get a bite
Amazing, beautiful, peaceful, spiritual place!
Staff is amazing, food is amazing, views are jaw dropping!
Unforgettable 2 days.
Spa, gym, entertainment for all ages truly an amazing hotel.
The hotel and your website guaranteed a quite stay during the booing stage . However , we could not get quite nights because of the dogs barking from evening to early morning . This was annoying and disturbing
We have a short family holiday, staff was so friendly and kind overall we enjoyed the hotel facilities (spa pool game room) we book lakeside room enjoyed the view of the lake
Great hotel located next to Lake Abant. All staff were super friendly and very helpful. Great place to take the family and enjoy the outdoors together. Hotel room was clean and comfortable. Spa was nice. Gym was a little weak, but who cares when you can hike and run around the lake. Plenty of food options at the hotel or around the lake. The only (very) slight issue might be the lack of an English speaking staff, but don’t let that stop you from enjoying this famous hotel.
Otel 5 yıldız olmasina rağmen maalesef bunu pek hissetmiyor. Bunda pandeminin etkisi muhtemelen fazla. Çalışanların bazıları çok istekli ve yardımcı olmaya çalışıyorlar. Akşam yemegi dahil rezervasyon yapmıştık. Yemekte içeceklerin ücretli olması çok mantıksız. Sadece su veriliyor. Bize göre ödediğimiz parayı maalesef hak etmedi. Genel olarak hotel ve imkanları güzel.
The hotel and the place is amazing. Enjoyed it to the max. Only wished they had staff that spoke English
Sue
Stayed 1 night in Oct 2020
Response from SELÇUK KOCA on 3 Nov 2020
Our Dear Guest First of all, thank you for choosing Our hotel and taking your precious time for sharing your feedback with us. We are happy to learn your satisfaction from our hotel and the services offered by our team. We wish to welcome you again with the same quality and hospitality in the near future. Best Regards,
A nice place to spend the weekend at away from the city. It's location is great.
Though the room was smaller than expected, it was clean with a nice view.
In the evening it was a little bit cold si we had to keep the window closed. Yet, it would've been nicer if there was a fan in the room since there is no AC.
Food was delicious but not extraordinary.
Though it is indeed a nice hotel, but I don't think it reaches standards of 5 stars hotels.
Zakarya
Stayed 1 night in Aug 2020
8/10 Good
Borzou
Travelled with family
10 Apr 2020
Liked: Cleanliness, room comfort
Great location, meh hotel
This location was amazing and the reception was nice, but the hotel seems unfinished and is short staffed. The employees seemed blasé and not particularly caring about the customers.
Every thing was perfect , hotel is very clean and beds comfy. Food is delicious and lots of variety.But the staff who was working in night time during my stay was unfriendly and unhelpful in any requests, He called us at 12 AM while we were sleeping for many times to check silly things, he really annoying us without any apologies. I really felt bad for this .
Sayın Misafirimiz;
Yaşamış olduğunuz bir aksaklık varsa,bunları sizlerden duymak adına otelimiz yönetimi ile irtibata geçmenizi rica ederiz,
Saygılarımızla,
6/10 Okay
Verified traveller
15 Sep 2019
Verified traveller
Stayed 1 night in Sep 2019
10/10 Excellent
Kholoud
23 Aug 2019
Liked: Cleanliness, staff & service, room comfort
Kholoud
Stayed 3 nights in Aug 2019
Response from Abant Palace on 24 Aug 2019
Our Dear Guest
First of all, thank you for choosing Our hotel and taking your precious time for sharing your feedback with us.
We are happy to learn your satisfaction from our hotel and the services offered by our team. We wish to welcome you again with the same quality and hospitality in the near future.
Best Regards,
Our Dear Guest
First of all, thank you for choosing Our hotel and taking your precious time for sharing your feedback with us.
We are happy to learn your satisfaction from our hotel and the services offered by our team. We wish to welcome you again with the same quality and hospitality in the near future.
Best Regards,
6/10 Okay
Waled
16 Aug 2019
Disliked: Property conditions & facilities
No ac
It was amazing trip there but they dont have ac
Waled
Stayed 2 nights in Aug 2019
Response from Abant Palace on 24 Aug 2019
Our Dear Guest
First of all, thank you for choosing Our hotel and taking your precious time for sharing your feedback with us.
We are happy to learn your satisfaction from our hotel and the services offered by our team. We wish to welcome you again with the same quality and hospitality in the near future.
Best Regards,
Very nice hotel located next to Abant lake, I stayed there for two days but if you are like me and you are not a big fan of nature, I would recommend on day should it. One note, there was no AC, so check the weather before you go
adel
Stayed 2 nights in Aug 2019
Response from front office manager on 10 Aug 2019
Our Dear Guest ;
First of all, thank you for choosing Our hotel and taking your precious time for sharing your feedback with us.
We are happy to learn your satisfaction from our hotel and the services offered by our team. We wish to welcome you again with the same quality and hospitality in the near future.
Best Regards,
Our Dear Guest ……………...;
First of all, thank you for choosing Our hotel and taking your precious time for sharing your feedback with us.
We are happy to learn your satisfaction from our hotel and the services offered by our team. We wish to welcome you again with the same quality and hospitality in the near future.
Best Regards,
Expected better from the reviews and the expensive price but was disappointed by the very small rooms and the lack of proper ventilation (no AC). The Mountain View rooms were also dark and overlooked service area behind the hotel. Otherwise, nothing was that super impressing.
Suleiman
Stayed 1 night in Aug 2018
6/10 Okay
Saad
26 Jun 2018
Saad
Stayed 2 nights in Jun 2018
Response from Önbüro on 30 Jun 2018
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir.
This hotel is overlooking the lake at Abant. A very nice place for relaxation and enjoying the very nice view of the lake and its surroundings.
The hotel provides bed and "breakfast and dinner", open buffet.
Hotel amenities are fantastic.
This hotel is located by Abant Lake. It has a great view with relatively cold weather especially at night. It is a nice place for people interested in relaxing and staying in quite area. The hotel is supposedly a 5 star hotel, but it's rooms and facilities do not appear this way and more of an average type facilities. The room furniture is little old, consumed and smelly. The breakfast and dinner taste and variety were just average. The staff is nice but mostly do not speak English or of limited communication skills.
We decided to take a break from Istanbul and head to Lake Abant. The hotel sits directly across from the Lake. Upon check in which was kinda late around 945PM the staff took us to the restaurant and still had an amazing buffet. They were so nice they handpicked dessert for us and brought it too us without us even asking. So nice!
Its very quiet and peaceful and i will def recommend this hotel.
Senelerdir yaz ve kuş geldiğimiz yer sadece terasta otururken istediğimiz şal busefer kokuyordu. Tek sorun buydu.
Ibrahim
Stayed 2 nights in Aug 2023
Response from Selçuk KOCA on 5 Sep 2023
Değerli misafirimiz merhaba,Sizleri otelimizde ağırlamaktan memnuniyet duymaktayız.Yaşamış olduğunuz koku sorunu için özür diler saygılarımızı sunarız.