การตอบกลับจาก The Woolpack Hotel วันที่ 14 ก.พ. 2024
Thanks for your review!
2/10 แย่มาก
ERI
23 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ERI
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก The Woolpack Hotel วันที่ 14 ก.พ. 2024
We're sorry you didn't enjoy your stay but with no name or feedback it is hard to understand why the bad review was left.
6/10 พอใช้
Dave
เดินทางกับคู่รัก
19 ม.ค. 2024
This is a two star property with shared facilities which is well situated and close to shops and restaurants etc, Clean but in need of investment to fix missing venetian blinds etc. Reasonable value for money.
Dave
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก The Woolpack Hotel วันที่ 14 ก.พ. 2024
Hi Dave, We are very well priced for our situation in town as well as the facilities we provide our guests.
Accommodation is in a pub. It will be noisy, however if better flooring was installed this could mitigate this problem. The other issue is the shared bathroom facilities which is locked and you have to use your room key to open. Not sure what is being protected other than toilet paper. So if you get up during the night be sure to take your room key.
Kylie
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก The Woolpack Hotel วันที่ 14 ก.พ. 2024
Hi Kylie, The key to the bathroom is to ensure only our guests are using the facilities. Our hotel is heritage listed, which means limited renovations can occur.
We stayed one night on our way through and weee very impressed. From the young lady that checked us in, the bar staff etc. the room was large and very comfortable. Could not fault it actually. Thank you for a great stay. Despite the warnings about the music we did not find it too loud at all.
Kristina
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 1 ม.ค. 2024
Hi Kristina, Thank you for the lovely review. We are so glad to hear you enjoyed your stay with us. Warm Regards,
10/10 ดีเลิศ
Ian
23 ธ.ค. 2023
Ian
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 1 ม.ค. 2024
Hi Ian, Thank you for the review, we appreciate it!Warm Regards,
We spent a couple of nights at the Woolpack Hotel. We stayed in the 'flat' and it was fabulous. Really spacious and would have been great for a family. Large lounge, kitchen, bathroom. There was music in the bar downstairs but it wasn't loud and didn't stop us from sleeping. Would certainly recommend the Woolpack Hotel.
Ivan
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 11 ธ.ค. 2023
Hi Ivan, Thank you for the kind review, we appreciate it immensely. We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon.Warm Regards,
6/10 พอใช้
Susan
เดินทางกับคู่รัก
18 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
Convenient to everything
Susan
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 19 พ.ย. 2023
Hi Susan, Thanks for the review. We appreciate it. We hope to see you again soon.
The flat was nice and large. It was clearly very old and we’re quite a few mouldy spots. We definitely underestimated how loud the pub is downstairs and earplugs helped but you can still hear every single noise.
The staff were friendly and was a convenient location.
Lana
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 30 ต.ค. 2023
Hi Lana, We do send a message out to all guests before they stay with us that we run as a late night venue and noise can be heard. We make it as clean and transparent as possible so we don't have bad reviews such as this.Thanks!
8/10 ดี
Robert
เดินทางกับคู่รัก
13 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
comfortable rooms
Robert
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 30 ต.ค. 2023
Hi Robert, Thanks for the feedback, we appreciate it !
Lovely clean rooms, huge comfy beds. Shower was amazing. Will Definately stay here again. We were pre warned about noise from music below. They supplied earplugs and we just took a sleeping tablet when we went to bed. Great night sleep.
Donna
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 24 ก.ค. 2023
Hi Donna,Thank you for a wonderful review! We appreciate it immensely. We hope to see you again soon.
6/10 พอใช้
Darren
22 ก.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Darren
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 24 ก.ค. 2023
Hi Darren, Thanks for the review. We appreciate all feedback.
Great renovated rooms, food at the hotel downstairs was convenient, tasty and well priced. We were aware of the live music that was playing till very late 2am but not the street leaf blowers which kicked in at 4:30am.
Kristy
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 16 มิ.ย. 2023
Hi Kristy, Unfortunately that is the council that comes past at that time. Thanks for the awesome review anyways.We hope to see you again soon.
2/10 แย่มาก
Paul
14 พ.ค. 2023
Paul
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 16 มิ.ย. 2023
Hi Paul, Sorry you didn't like your stay. Feedback would have been great as we are always looking at improving and ensuring our guest have a wonderful stay with us!Thanks anyways.
Good value you for money. Bistro in hotel served delicious Chinese meals.
Would be good if 2 keys were an option. Difficilt when going to different places when only 1 key.
Good size room with all the necessary amenities. It was clean, neat and tidy. Good pub meals downstairs. Shared bathrooms are always an issue, but I knew that before I booked.
Very friendly hotel, wonderful service, close to town, beautiful aspect, spacious and clean. Beautiful food at the Chinese restaurant, great beer. Lovely to be able to have a drink and sit, under cover, on the footpath, and watch the world go by.
A comfortable room, and quiet, although I was where on a week day. They advise weekends can be noisy, but did provide ear plugs if required. The Jumbuck Chinese restaurant attached to the hotel served very good food.
Location unfortunately a little noisy in the wee hours, used the earplugs wupplied
Brendan
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก The Woolpack Hotel วันที่ 15 ม.ค. 2023
Hi Brendan, Thank you for the wonderful review! We appreciate the time you have taken to leave it. We're glad you utilised the free ear plugs.
8/10 ดี
Marilyn
เดินทางกับคู่รัก
4 ม.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We chose this property for it's historical value. Though quite old the owners have put a lot of work in to make it very comfortable.
Would have liked a restaurant but the food from the Chinees take away was good.
Marilyn
การตอบกลับจาก The Woolpack Hotel วันที่ 15 ม.ค. 2023
Hi Marilyn, Thank you staying with us, we do have a restaurant and you can eat in at the Chinese restaurant. We're glad you appreciated the time we have put in to make our venue comfortable whilst keeping intact the heritage of the building. She is an old one but we love her.
การตอบกลับจาก The Woolpack Hotel วันที่ 15 ม.ค. 2023
Hi Tanya, Thank you for the kind review, we love our staff and we pride ourselves on keeping our venue well loved and looked after. Hope to see you again soon!
Very comfortable and clean. We had a shared bathroom and kitchen (which was not required). The music was loud, but we were notified of this via email, and again on check in- the lady mentioned a band/DJ. Our room was just above the dance floor and we did hear and feel the band and songs vibrating through. It did settle before the suggested time of 0230hrs, and yes the three of us managed broken sleep until midnight but a good solid sleep after that. This noise is only on a Saturday and Sunday night, so would not be a problem any other time. Like the idea of a check out key drop as we had to leave early (0700). I was initially concerned about the safety of our car being parked on the street (their back car park was full - there are only about 6 places), but the lady mentioned CCTV security cameras for safety.
Lynette
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก The Woolpack Hotel วันที่ 12 ธ.ค. 2022
Hi Lynette, Thank you for your review, we appreciate the time it takes to write reviews. We're glad you had an enjoyable time with us and we hope to accommodate you again soon.