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"The food was excellent! Very Pet friendly and service whilst relaxed was excellent."

"Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great."

"We have stayed a few times but before the hotel was closed for a few months we always enjoyed it here. We got into the room and the TV wasn’t working properly, staff did come to try fix it then the maintenance man. He couldn’t fix it so said he would speak to reception and ask for us to be moved, we waited an hour then went to reception the message had not been passed on. We then moved rooms, the tv worked for 30 minutes then the same thing happened at this point we just gave up. We then went to...

"15 mins from shops"

"It was one of the finest experience i have ever had..lovely stay,everything was clean,bathroom and ameneties were great...I would definitly stay there again and again.."

"Staff were very welcoming and everything was spotless when we arrived. Booking in was easy. Room was very tidy and aired. The breakfast was delicious. The staff catered for everyone considering it was a very busy weekend. The food was fresh and plentiful. The only disappointment was the dinner menu but was adequate. We would use this Holiday Inn again when in the area. My family have used it each time as well. "

"Clean room .good reception "

"Clean, well equipped family room. Catered well for our dog. Hearty breakfast. Very friendly and helpful staff. Excellent value for money. "

"Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket...

"Luckily we did get a parking space as they can be limited. Beautiful room and lovely and clean. Bar well stocked. Breakfast had a variety of choices. "

"We booked 2 junior suites, room 228 was very nice and matched what was advertised on the website. Unfortunately room 117 was less satisfactory, 2 rooms on different levels had been knocked together to form a 'suite' with 2 bathrooms a very small bedroom and remote equally small sitting area. Nice view of the bin store from the window resulting in plenty of clattering as bins were deposited there. Breakfast was fine and the staff were very nice."

"No complaints at all"

"I have now stayed here 3times in 6 weeks I love the place staff brilliant I travel to watch Wigan at rugby league 230 miles each time as for the beds the most comfortable I have had and I do not stay in the same room different each time wake up really refreshed love the place"

"Everything about our stay in Blackpool was stellar. The room was comfortable, the staff were friendly and fantastic, and the food was excellent. Especially the breakfast buffet where they were able to accommodate our dietary restrictions and provided gluten free toast, sausages, and poached eggs. "

"Old-fashioned but not in a bad way. Clean and well decorated. Fantastic host. Would recommend."

"We had a wonderful time the bar staff was excellent one of them would go out of there way for you and knowing you can bring pets for next time we visit thank you "